Mail Alerts

[vzex]

Greetings...

 

Mail alerts stopped sending order emails after latest module updates

Test mail PHP does work

 

TB 1.0.8

PANDA 1.4.6

Yes I know it's old but it JUST WORKS until now 🙂

 

The issue is probably already addressed but I have PANDA also so that's another update problem...it won't update in BO either

 

I can get to the configure part of the mail module page but it doesn't stick it goes back to enable

 

 

Also tried this old fix but still fail to receive an order email 

 

Only know when I've gotten an order by STRIPE sending notice

 

I'm trying to get PANDA and TB current once and for all after numerous failed attempts or move to another shopping cart which I don't really want to do. May just go with the standard template if I must since PANDA seems to be abandoned for TB

 

It was much easier for the not so technical to play around with updates when the rollback feature was available rather than dealing with CPanel

 

Wish that feature was still an option for the rest of us who aren't technically gifted only enough to get into trouble 🙂

 

I can live with it but I'd like to get it fixed until I can FULLY update PANDA theme and TB

 

Thanks for any suggestions!

 

 

Log info "error" that much I already know 🙂

 

1

mailalerts: sql script update_4_1_0: /**\n * Copyright (C) 2022 - 2022 thirty bees\n *\n * NOTICE OF LICENSE\n *\n * This source file is subject to the Academic Free License (AFL 3.0)\n * that is bundled with this package in the file LICENSE.md.\n * It is also available through the world-wide-web at this URL:\n * https://opensource.org/licenses/afl-3.0.php\n * If you did not receive a copy of the license and are unable to\n * obtain it through the world-wide-web, please send an email\n * to license@thirtybees.com so we can send you a copy immediately.\n *\n * @author thirty bees \n * @copyright 2021 - 2021 thirty bees\n * @license Academic Free License (AFL 3.0)\n */\nALTER TABLE `TB_mailalert_customer_oos` DROP PRIMARY KEY: error     Server information Server information: Linux #1 SMP Wed Oct 7 01:34:10 CDT 2020 x86_64 Server software version: Apache PHP version: 7.4.29 Memory limit: 256M Max execution time: 30 Database information MySQL version: 5.6.41-84.1

 

 

 

Edited January 19, 2023 by vzex
clarify order email

[datakick]

I'm not sure if the module is compatible with TB1.0.8. It is possible it uses some functions and methods that are available in newer version only.

Anyway, it looks like problem is with module update. Have you tried uninstalling the module completely, and installing from scratch? That might work.