PhpMailer and gmail

[Havouza]

I try to setup the PhpMailer module to use smtp.gmail.com. Have go a app password and configured using TLS and port 587 but get "Failed to send email: SMTP Error: Could not authenticate."

 

What can be wrong. I have checked the password 10 times and tested both as it is generated with a spce between every 4 symbols and with the spaces taken away which I think is the correct way. It should contail 16 symbols

[the.rampage.rado]

Space in the password?

[Havouza]

When I generated the password I got it with 16 symbols but with a space after each 4 symbols. According to ChatGpt it should be used without the spaces

 

[the.rampage.rado]

Gmail will accept any strong password. Simply generate new one without spaces and try again.

Also turn on Enable SMTP authentication and Auto TLS. Leave the SSL settings on default.

[yaniv14]

he was talking about app password which google generate for you.

maybe you can verify that the password actually saves in your database, because it looks like you are doing everything right.

you can try running sql query to check it from sql manager in advance parameter (or phpmyadmin if you have access).

select value from tb_configuration where name = 'TBPHPMAILER_MAIL_PASSWD';

assuming you have tb_ prefix

[Havouza]

Yes I know This is the app password Google generated but it does not work

gygi qhrw ldmv dbpf

[Havouza]

Not possible to get it to work. I have created a number of new app passwords but same error. I used telnet to see so nothing else blocked 587 but its no pproblem to connect to smtp.gmail.com

[Yabber]

Enter this email from google in: Preferences -> Store Contacts: Shop email

By the way, the store should use the store domain email. Using some junk email from google is zero professionalism. The customer doesn't know from whom he gets this email, maybe from the store, or maybe from some hackers.

 

[Havouza]

Wellit has worked for 10 years with gmail so I think that is not a problem. But the email is already in store email so that's not the problem.