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alwayspaws

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Posts posted by alwayspaws

  1. @ajensen27 Thank you.

    @wakabayashi I have my theme setting - Menu text transform: Capitalize

    I was looking for a font that will capitalize and bold my main categories, since the one I chose - Roboto Slab - doesn't.

    I have to check with sunnytoo because my main menu categories are not in all caps, after changing to verdana bold.

  2. @hfxracing said in eMail Error Message when Updating Order Status to "Delivered":

    A customer database is key IMO but if it’s not in the budget then you got to keep a record of customer data somewhere a spreadsheet might even be a good start

    @hfxracing Advice, please:

    I downloaded the customers csv and orders csv from the BO but they don't give full information. Is there somewhere else in the BO that gives what was ordered and the price, etc?

    customers export example:

    0_1513943456116_customers-export-example.jpg

    orders export example:

    0_1513943489392_orders-export-example.jpg

  3. @SLiCK303 NOTE only for this post in this forum: Plain text email versions do not have a subject field to enter, so this is normal behavior Per @SLiCK303 So never mind the question in this specific post. Thanks. Keeping the screenshots here for anyone who may want to know what we're discussing.

    After viewing the html version - HTML "title" tag (the subject of the email) I added: Delivered from {shop_name} in that field.

    html subject title tag for delivered:

    0_1513884745497_html subject title tag for delivered.jpg

    "No Subject was found for "delivered" in the database. Viewing the text version does not have a field for the subject.

    0_1513884952018_ Viewing the text version does not have a field for the subject.jpg

  4. @slick_303 said in eMail Error Message when Updating Order Status to "Delivered":

    backup your theme/transformer/mails/en folder. Then delete the theme/transformer/mails/ folder off your site. Then try again and see if the emails show up.

    Deleting my theme/name/mails folder off my site solved my issue

    Mine is partly solved. I backed up theme/transformer/mails/en folder, deleted it and re-uploaded it. The new DELIVERED email template now shows up in localization > translations > email templates translations >Transformer theme > English

    0_1513883454152_new email template now shows up in localization translations email translations core emails.jpg

    Error message still appears when trying to re-send DELIVERED email but no error when trying to resend SHIPPED email.

    Error message in back office:

    0_1513883538263_error still there when trying to send DELIVERED email.jpg

    No error message for the earlier status update of SHIPPED, which I tried to re-send:

    0_1513883612288_no error when resending SHIPPED email .jpg

    Thanks for solving a big part of this issue, @SLiCK_303 (Happy Birthday to your wife!)

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