Jump to content
thirty bees forum
  • 0

Orders cannot be completed... :(


movieseals

Question

When clients try to process their payment, they get the following error:

500 Server Error Oops, something went wrong.

Try to refresh this page or feel free to contact us if the problem persists. Please make sure to expand and include the following error code in your message, so we can help you better:

And then there is an encrypted list for the error code. It does not matter what payment method is used. Nothing special appears in the php logs...

Any help would be appreciated. Thirty Bees 1.0.3

Link to comment
Share on other sites

15 answers to this question

Recommended Posts

  • 0

This is what Debug gets me, with a PayPal payment:

[ThirtyBeesDatabaseException] Unknown column 'owners' in 'field list'

INSERT INTO ps_orders (id_address_delivery, id_address_invoice, id_cart, id_currency, id_shop_group, id_shop, id_lang, id_customer, id_carrier, current_state, secure_key, payment, module, recyclable, gift, gift_message, mobile_theme, total_discounts, total_discounts_tax_incl, total_discounts_tax_excl, total_paid, total_paid_tax_incl, total_paid_tax_excl, total_paid_real, total_products, total_products_wt, total_shipping, total_shipping_tax_incl, total_shipping_tax_excl, carrier_tax_rate, total_wrapping, total_wrapping_tax_incl, total_wrapping_tax_excl, round_mode, round_type, shipping_number, conversion_rate, invoice_number, delivery_number, invoice_date, delivery_date, valid, reference, date_add, date_upd, owners) VALUES ('160', '160', '665', '3', '1', '1', '1', '158', '324', '0', '71794f8423d60628ec48babbbbce7364', 'PayPal Payments Standard', 'elegantalpaymentpaypal', '0', '0', NULL, '0', '0', '0', '0', '6.6', '6.6', '6.28', '0', '6.28', '6.6', '0', '0', '0', '0', '0', '0', '0', '2', '3', NULL, '1.256926', '0', '0', '0000-00-00 00:00:00', '0000-00-00 00:00:00', '0', 'YMKOOEWKH', '2018-02-22 13:42:11', '2018-02-22 13:42:11', NULL)

at line 808 in file classes/db/Db.php 803. if ($webserviceCall && $errno) { 804. $dbg = debugbacktrace(); 805. WebserviceRequest::getInstance()->setError(500, '[SQL Error] '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97); 806. } elseif (PSDEBUGSQL_ && $errno && !defined('TBINSTALLATIONIN_PROGRESS')) { 807. if ($sql) { 808. throw new PrestaShopDatabaseException($this->getMsgError().'

'.$sql.'
'); 809. } 810. 811. throw new PrestaShopDatabaseException($this->getMsgError()); 812. } 813. } DbCore->displayError - [line 460 - classes/db/Db.php] - [1 Arguments] DbCore->query - [line 783 - classes/db/Db.php] - [1 Arguments] DbCore->q - [line 553 - classes/db/Db.php] - [2 Arguments] DbCore->insert - [line 586 - classes/ObjectModel.php] - [3 Arguments] ObjectModelCore->add - [line 303 - classes/order/Order.php] - [2 Arguments] OrderCore->add - [line 559 - classes/module/PaymentModule.php] PaymentModuleCore->validateOrder - [line 1317 - controllers/admin/AdminOrdersController.php] - [9 Arguments] AdminOrdersControllerCore->postProcess - [line 355 - classes/controller/Controller.php] ControllerCore->run - [line 743 - classes/Dispatcher.php] DispatcherCore->dispatch - [line 63 - admin/index.php]

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...