Jump to content

Welcome, Guest!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

  • 0
Pedalman

! I can not --> Add new address <-- for customer

Question

I got a customer who wanted to order via paylater/pay via invoice  but canceled the checkout. In a nutshell he did not order. Then he called us and wanted me to order. No problem I say but a problem occurs:

 

I can not Add new address  for the customer no matter I do. Under customers he appeard two times. I deleted the older entry after not being able to save adress data from back office since I hoped that might help.

But it did not. I use latest 'bleeding edge' and can need help since I need to make this order for the customer.

Share this post


Link to post
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Check that you don't have duplicated customers with the same email address lower and capital.

like: MyEmail@example.com and myemail@example.com

if you do find any kind of duplicates make sure you remove them all

Share this post


Link to post
Share on other sites
  • 0

Well turn the debug mode on and check, if there is an error. Maybe its also worth to look at the JS console.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×