Voucher Totals

[AndyC]

Hi

I am not sure if this is a issue or not ,but to me it doesn't seem to add up correctly

1 image is before coupon and the other is after... I end up with £11

I would also like to remove the "(Tax Included)" bit as well , if anyone can help

 

Thank you

[x97wehner]

To get rid of the tax included part, you can just go to Localization >>Translations and modify your theme's default language there.

For the tax issue, it appears that you can probably just change the tax setting on your voucher and it will probably resolve itself.

[AndyC]

Hi thanks ...I've disable tax in voucher ( although I have already had all other taxes disabled) and hasn't changed 

Also went to Localization and removed the taxes, but they still showing 😞 .. Could this be down to Panda and super checkout modules

[x97wehner]

Could be. The text is usually driven by your theme. I was having challenges modifying some yesterday though on the latest version of TB. Had to update the actual translation file from the server. The backend wasn't working

 

[AndyC]

Thanks ..Have had a quick look and found nothing ..It's not a real issue yet.But will keep looking

[Factor]

Ok let me see here.

Is your rounding set Preferences General

to remove tax encl

Go to countries . find the countries you sell to..

at bottom

save . next country repeat...

 Lets start there...

[AndyC]

@Factor ... Thank you , was round type causing that issue on this occasion . Everything adds correctly. Now I added another cost from the Product Fields manager module

But still end up with a weird total.. It was my test total of £23.48 the item I am buying is £23.48 so surely it should be free ... It seems to be subtracting the shipping when it shouldn't .. I've even made it free shipping

 

 

 

Edited June 14, 2019 by AndyC

[Factor]

9 hours ago, AndyC said:

added another cost

well stop adding in costs 

9 hours ago, AndyC said:

Product Fields manager module

Is this a 3rd party module?  it could be they have some different way of doing price or calculation.  before TB corrected it pricing was all messed up based on this link. https://thirtybees.com/blog/prices-done-right/

 

So just so I am clear the voucher issue is fixed? 

[AndyC]

Yep it's a third party module I had to find as I have extras that are chargeable

I suppose it is hard to explain but will try .. The voucher is for £23.48  . I add a product that costs £11.99 then add engraving £6.99 which equals £18.98 that is correct.

Now I add voucher code and line goes to -£18.98 ??? 

Shouldn't it say £23.48

Here is info

 

 

Edited June 15, 2019 by AndyC

[Factor]

Jonny has a pretty good guide  maybe work through this

https://www.sunnytoo.com/28630/prestashop-voucher-coupon-discount-code

also go at it methodical 

with all the voucher and 3rd party modules disabled 

does it calc correctly? If yes

add just a voucher module  correct?

then last add 3rd party?

look for where is working and failing. 

[dynambee]

If you never want taxes calculated & displayed you can disable all tax by going to Localization --> Taxes.

Scroll all the way down to the bottom and you will find the "TAX OPTIONS" section. Turn off "Enable Tax" and "Display tax in the shopping cart". This should solve all your tax display and calculation issues in one place.

Of course if you need to to charge tax for some countries but not others (or some states etc) then you will need to do it on a country/state by country/state basis.

[AndyC]

Hi dynambee

They are already turned off on that section .. I think it is from Fast easy checkout

 

Edited June 16, 2019 by AndyC