jmeca Posted September 15, 2019 Share Posted September 15, 2019 In the additional address I am doing practices to register and I get the address of other customers in the additional address. I don't know if this is due to the Niara template or the program. I've been in prestashop for quite some time and I don't remember this problem so it must be new now so you should check it out. Thank you very much for your collaboration. Link to comment Share on other sites More sharing options...
jmeca Posted September 15, 2019 Author Share Posted September 15, 2019 doing tests with another template you also see the address of other customers in the registry so I do not think it has anything to do Niara Link to comment Share on other sites More sharing options...
yaniv14 Posted September 15, 2019 Share Posted September 15, 2019 What you describe looks like a caching problem. Try to disable all cache and check if it helps Link to comment Share on other sites More sharing options...
jmeca Posted September 15, 2019 Author Share Posted September 15, 2019 if I have already cleared all the caches including the browser and cookies and history and continues to leave the address of other customers Link to comment Share on other sites More sharing options...
yaniv14 Posted September 15, 2019 Share Posted September 15, 2019 What about full page cache? server side cache? Link to comment Share on other sites More sharing options...
lesley Posted September 15, 2019 Share Posted September 15, 2019 Are you using a cpanel server that has a caching plugin in the cpanel server? Link to comment Share on other sites More sharing options...
jmeca Posted September 15, 2019 Author Share Posted September 15, 2019 I have already disabled also the full page cache and cleared by ftp I use plesk server no cpanel and I'm using multishop in case it's of any help. I am also deleting all non-original modules to see if the problem is caused by any module. I will give you more information when I finish all the work. I bet very strongly on Thirty Bees because I don't like PS 1.7 at all. I hope it don't disappoint me. Link to comment Share on other sites More sharing options...
jmeca Posted September 15, 2019 Author Share Posted September 15, 2019 I believe that I have deleted almost all the unnesary modules for my store and continues to leave the address of other customers when I register as a customer, I send you an image Link to comment Share on other sites More sharing options...
lesley Posted September 15, 2019 Share Posted September 15, 2019 I do not think this is a store problem, I think it is a server issue. Is your site running cpanel? Link to comment Share on other sites More sharing options...
lesley Posted September 15, 2019 Share Posted September 15, 2019 I think the caching platform I have seen that integrates with cpanel that causes this is engintron. Ask your host if your server is running that. @Smile had a very similar issue and it was the micro cache in engintron. Link to comment Share on other sites More sharing options...
jmeca Posted September 15, 2019 Author Share Posted September 15, 2019 7 minutes ago, lesley said: I do not think this is a store problem, I think it is a server issue. Is your site running cpanel? No i'm running plesk Link to comment Share on other sites More sharing options...
lesley Posted September 15, 2019 Share Posted September 15, 2019 Are you running nginx? If so change over to php using apache and see if the problem still persists. Link to comment Share on other sites More sharing options...
jmeca Posted September 15, 2019 Author Share Posted September 15, 2019 7 minutes ago, lesley said: I think the caching platform I have seen that integrates with cpanel that causes this is engintron. Ask your host if your server is running that. @Smile had a very similar issue and it was the micro cache in engintron. I'm using plesk and apache no ningx i don't think i have engitron cache Link to comment Share on other sites More sharing options...
lesley Posted September 15, 2019 Share Posted September 15, 2019 Something somewhere is caching user data on the server. I feel 100% its a server issue, because data is not exposed like that in the application. It would make no sense that everyone is not reporting the same problem. Link to comment Share on other sites More sharing options...
jmeca Posted September 15, 2019 Author Share Posted September 15, 2019 I only have opcache activated I will deactivate it and see if the problem is solved Link to comment Share on other sites More sharing options...
jmeca Posted September 18, 2019 Author Share Posted September 18, 2019 The problem was some overrides of an uninstalled module that had not been deleted. Thank you very much for your help and collaboration. Link to comment Share on other sites More sharing options...
jmeca Posted September 22, 2019 Author Share Posted September 22, 2019 After many tests on the server I think the problem was that I had SSI support enabled, because since I disabled it has not reproduced the problem. I hope it continues like this, thank you very much for your collaboration. Link to comment Share on other sites More sharing options...
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