Signut Posted November 21, 2019 Posted November 21, 2019 Can anyone suggest the most likely cause for the message 'No carrier available' in the Checkout? The same result appears on both standard and OPC (Chex) checkout options. We are single country setup, with several carriers defined. Specific carrier selected in 'Products' OK. Carrier defined in Shipping OK. Countries and States defined in Localization OK. Using latest TB Bleeding Edge, Warehouse Theme. We are puzzled as what to check next? Grateful for any ideas.
0 colorful-ant Posted November 21, 2019 Posted November 21, 2019 settings under modules services -> payment all ok?
0 Signut Posted November 22, 2019 Author Posted November 22, 2019 Thanks @colorful-ant Yes, Payment is ok, but we are very grateful for your pointer - it was useful to re-check. Signut.
0 zen Posted November 22, 2019 Posted November 22, 2019 If all the setup is OK, and customer group permission as well, then you might think about deleting carriers and re-create them.
0 haylau Posted November 22, 2019 Posted November 22, 2019 Can you show us screen prints of all the carrier settings? Has the EVER worked? Is this a brand new installation? Do you need counties in the UK? I have them switched off as irellevant for my shipping systems
0 Signut Posted November 22, 2019 Author Posted November 22, 2019 @zen I think you are right. Try a fresh start. Thanks. @haylau Yes, shipping has worked fine. Something wobbled when "messing" with bleeding edge/core update changes. Screenshot shows our simple setup. Thanks to you both. We will reset and drop the counties too. Signut
Question
Signut
Can anyone suggest the most likely cause for the message 'No carrier available' in the Checkout?
The same result appears on both standard and OPC (Chex) checkout options.
We are single country setup, with several carriers defined.
Specific carrier selected in 'Products' OK. Carrier defined in Shipping OK. Countries and States defined in Localization OK.
Using latest TB Bleeding Edge, Warehouse Theme.
We are puzzled as what to check next? Grateful for any ideas.
5 answers to this question
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