Signut Posted November 21, 2019 Share Posted November 21, 2019 Can anyone suggest the most likely cause for the message 'No carrier available' in the Checkout? The same result appears on both standard and OPC (Chex) checkout options. We are single country setup, with several carriers defined. Specific carrier selected in 'Products' OK. Carrier defined in Shipping OK. Countries and States defined in Localization OK. Using latest TB Bleeding Edge, Warehouse Theme. We are puzzled as what to check next? Grateful for any ideas. Link to comment Share on other sites More sharing options...
0 colorful-ant Posted November 21, 2019 Share Posted November 21, 2019 settings under modules services -> payment all ok? Link to comment Share on other sites More sharing options...
0 Signut Posted November 22, 2019 Author Share Posted November 22, 2019 Thanks @colorful-ant Yes, Payment is ok, but we are very grateful for your pointer - it was useful to re-check. Signut. Link to comment Share on other sites More sharing options...
0 zen Posted November 22, 2019 Share Posted November 22, 2019 If all the setup is OK, and customer group permission as well, then you might think about deleting carriers and re-create them. Link to comment Share on other sites More sharing options...
0 haylau Posted November 22, 2019 Share Posted November 22, 2019 Can you show us screen prints of all the carrier settings? Has the EVER worked? Is this a brand new installation? Do you need counties in the UK? I have them switched off as irellevant for my shipping systems Link to comment Share on other sites More sharing options...
0 Signut Posted November 22, 2019 Author Share Posted November 22, 2019 @zen I think you are right. Try a fresh start. Thanks. @haylau Yes, shipping has worked fine. Something wobbled when "messing" with bleeding edge/core update changes. Screenshot shows our simple setup. Thanks to you both. We will reset and drop the counties too. Signut Link to comment Share on other sites More sharing options...
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Signut
Can anyone suggest the most likely cause for the message 'No carrier available' in the Checkout?
The same result appears on both standard and OPC (Chex) checkout options.
We are single country setup, with several carriers defined.
Specific carrier selected in 'Products' OK. Carrier defined in Shipping OK. Countries and States defined in Localization OK.
Using latest TB Bleeding Edge, Warehouse Theme.
We are puzzled as what to check next? Grateful for any ideas.
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