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No carrier available


Question

Posted

Can anyone suggest the most likely cause for the message 'No carrier available' in the Checkout?

The same result appears on both standard and OPC (Chex) checkout options.

image.png.cb513f61b80f043cdd3ce070a864e59b.png

We are single country setup, with several carriers defined.

Specific carrier selected in 'Products' OK. Carrier defined in Shipping OK. Countries and States defined in Localization OK.

Using latest TB Bleeding Edge, Warehouse Theme.

We are puzzled as what to check next?  Grateful for any ideas.

 

5 answers to this question

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Posted

If all the setup is OK, and customer group permission as well, then you might think about deleting carriers and re-create them.

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Posted

Can you show us screen prints of all the carrier settings?

Has the EVER worked? Is this a brand new installation?

Do you need counties in the UK? I have them switched off as irellevant for my shipping systems

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Posted

@zen  I think you are right.  Try a fresh start. Thanks.

@haylau  Yes, shipping has worked fine.  Something wobbled when "messing" with bleeding edge/core update changes.

Screenshot shows our simple setup.

image.png.06aa87262275929c0128a300504fe8e7.png

Thanks to you both. We will reset and drop the counties too.

Signut

 

 

 

 

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