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movieseals

Images not showing

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Hi!

Suppliers, manufacturers and categories images have stopped showing.

I deactivated Friendly urls and reactivated it.

I deleted the htaccess and recreated it.

I regenerated those images after both attempts.

Not sure what is causing it and why they are not coming back.

Oh!  And I flushed the cache manually at each steps.

The images are all present and accounted for in the BO...

Edited by movieseals

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4 answers to this question

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Software rarely changes its behavior out of the blue. What were the last steps you did before these images vanished? Some change in hosting, perhaps?

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After you disable pretty urls (and cleanse the cache!) you have direct links to the images. So they should be there. And if there aren't there you can look in the html source in your browser and follow the link. 

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The images are there.  Someone at my web host messed with htaccess to try and fix something not related to htaccess in the end: there was a missing php 7.3 handler on their end but I find that web manager never seem to listen or believe you when you tell them what you think is the issue...  So he screwed with the htaccess.  Which, I must say, under TB, is much more stable than my previous experience with PS.

I can see the images but I need to manually modify the link for them to appear - they are, of course, all in their respective folders in the img.  So I am not overly worried but usually, deleting the htaccess or regenerating fix those issues.  Not so at the moment. I have cleared system cache, smarty cache, browser caches.  Is there another cache I am not aware of?  Is full page cache cleared when we clear the cache normally?

Edited by movieseals

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I solved the issue by using the core updater, going back one iteration then reinstalling my current one again - everything came back!  Not too sure why but I will take the end result!  I wish I could explain what went wrong beyond the scrambling of the htaccess because since it is automatically generated, it should have been overwritten and reverted back to before.

Anyhow, I leave my solution here in case someone else encounters a similar problem.

Edited by movieseals

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