Wrong Country Showing from Order

[AndyC]

Hi

Under orders tab when I go to print out either a Invoice or Delivery Slip on a order I end up with with the wrong country under my Shop Name.. I did a quick google search and there was 1 that said put the country under Contact details.

But hasn't made a difference , it still says United States..

Any other ideas as to how I can get it to say United Kingdom

Using Latest Version and Panda 1.5.1

Edited January 25, 2020 by AndyC

[wakabayashi]

I dont get your screenshot. Why is there even a country information on the left side? Checkout for invoice.tpl in your theme. Folder should be "pdf".

[AndyC]

It is a PDF .. It's the delivery note image I've added. I don't use invoice as the customer can do it themselves if they need to

[wakabayashi]

search for themes/webpoint/pdf/delivery-slip.tpl (replace webpoint by your own theme)

[AndyC]

Hi

Have looked everywhere and don't have a webpoint folder or files

 

[colorful-ant]

please read again 😉

 

2 hours ago, wakabayashi said:

(replace webpoint by your own theme)

 

[wakabayashi]

2 minutes ago, colorful-ant said:

please read again

😂 👍

[AndyC]

[wakabayashi]

Ok maybe my words were not 100% clear. But come one, you have almost 600 posts, you should know, what was meant 😉

To end this puzzle: for themes/panda/pdf/delivery-slip.tpl

[AndyC]

lol As you can see I just figured it out lol

But I normally say "your theme "

[AndyC]

Nope still showing United States ..Even after a Clear cache

[wakabayashi]

Bro, you probably need to change something there. Can you paste the code of the file here?

[AndyC]

Yeah sure

 

{*
* 2007-2016 PrestaShop
*
* NOTICE OF LICENSE
*
* This source file is subject to the Academic Free License (AFL 3.0)
* that is bundled with this package in the file LICENSE.txt.
* It is also available through the world-wide-web at this URL:
* http://opensource.org/licenses/afl-3.0.php
* If you did not receive a copy of the license and are unable to
* obtain it through the world-wide-web, please send an email
* to license@prestashop.com so we can send you a copy immediately.
*
* DISCLAIMER
*
* Do not edit or add to this file if you wish to upgrade PrestaShop to newer
* versions in the future. If you wish to customize PrestaShop for your
* needs please refer to http://www.prestashop.com for more information.
*
*  @author PrestaShop SA <contact@prestashop.com>
*  @copyright  2007-2016 PrestaShop SA
*  @license    http://opensource.org/licenses/afl-3.0.php Academic Free License (AFL 3.0)
*  International Registered Trademark & Property of PrestaShop SA
*}

{$style_tab}

<table width="100%" id="body" border="0" cellpadding="0" cellspacing="0" style="margin:0;">
    <!-- Addresses -->
    <tr>
        <td colspan="12">

        {$addresses_tab}

        </td>
    </tr>

    <tr>
        <td colspan="12" height="30">&nbsp;</td>
    </tr>
    
    <tr>
        <td colspan="12">

        {$summary_tab}

        </td>
    </tr>

    <tr>
        <td colspan="12" height="20">&nbsp;</td>
    </tr>

    <!-- Products -->
    <tr>
        <td colspan="12">

        {$product_tab}

        </td>
    </tr>

    <tr>
        <td colspan="12" height="20">&nbsp;</td>
    </tr>
    
    <tr>
        <td colspan="7" class="left">

            {$payment_tab}

        </td>
        <td colspan="5">&nbsp;</td>
    </tr>

    <!-- Hook -->
    {if isset($HOOK_DISPLAY_PDF)}
    <tr>
        <td colspan="12" height="30">&nbsp;</td>
    </tr>

    <tr>
        <td colspan="2">&nbsp;</td>
        <td colspan="10">
            {$HOOK_DISPLAY_PDF}
        </td>
    </tr>
    {/if}

</table>

[wakabayashi]

Hm, I don't have access to this theme. I believe, you have another file there something like address-tab.tpl. Probably you need to edit this one...

[AndyC]

Not in PDF - folder files start at D. Looked in Themes too nothing there

 

[wakabayashi]

Check your store settings in the BO (Preferences). The controller is called "AdminStores"

[AndyC]

I do have Store Contacts ..Is that it ... I've filled it all in with my correct address etc ,as a google search said that could be a issue.

Weird thing is it was working fine up until December. So between then and now something has changed 

It also seems to have changed format as before it has the address twice on the top ,now only once

 

Edited January 27, 2020 by AndyC

[colorful-ant]

im not sure, but check your basic pdf folder and files

if you have changed some files ....
themes/webpoint/pdf/delivery-slip.tpl (replace webpoint by your theme/panda) 
missing a ...tpl file

example:

[AndyC]

And with that I have found the issue ...Went back though everything I had done in the past couple of weeks .... It's a module "Super Abandon Cart"...Been UN-installed. 

Another thing ticked off my list ... Now just have to work on the chex module   

[AndyC]

Although would still like to remove the Billing Address but it ain't that important

Thanks again for trying to help

 

Edited January 27, 2020 by AndyC

[colorful-ant]

you can try, to change your (some) ....adresses(-tab).tpl -> root folder /pdf

i have not tested

-------

$invoice_address

$delivery_address

 

original file

Edited January 27, 2020 by colorful-ant

[AndyC]

Thanks ,I'm going to leave it as it is for now.. Got more important things to worry about lolol ..Payments being the next thing and chex module

[hojoos]

Hi

Have looked everywhere and don't have a webpoint folder or files

 

[AndyC]

lol ...not you too hahahaha ..Webpoint is your theme Name ..Like Panda .. I made the same mistake