AndyC Posted August 29, 2020 Posted August 29, 2020 Hi. Just a quick question about Addresses Most of you obviously use the same payment methods like PayPal and Stripe. Is there a way to stop the customer having to enter their addresses twice , once on the website and then again when checking out. I have 3 payment methods and all 3 you have to enter your address again (unless you log into PayPal) ..Or is this just par of the course and have to live with it. Or is there a way around this thanks
veganline Posted August 31, 2020 Posted August 31, 2020 (edited) I've got stripe module installed, and it just just asks the postcode. Next to postcode on the TB order form I write "stripe payments will ask this again further down", and at the bottom I write "stripe payment does not yet confirm orders - it just returns you to this page - but we will confirm within a few hours" I can post settings if useful but they look fairly standard. I've still not worked-out how to get automatic acknowledgement on the customers' screen and email to the customer and me if possible; there's just a stripe email to me at the moment the name and address printable to fit a window envelope, and the order written below with my return details, preferably in the same email which I can print-out. The less variations of the same information the better. I do get an email after each order, with a name and amount. If I click to get tohttps://dashboard.stripe.com/payments , it has the order, customers' email, and postcode in amongst the jumble, and if I go to orders > click anything but "view" on the right order > I can see the full customer address in a good format to cut and paste to an email that I can print as a receipt. I want a more detailed breakdown of the order I can cut and paste fromcustomers > shopping carts > pick the right one This isn't a good system but it is the best I have come-up with so far. PS I use the embedded short form for Stripe Thinking back to the question, maybe the solution is to let a payment provider take care of addresses, and block-out all references to addresses on Thirtybees. I already block-out all references to accounts; this is just going a bit further. Just a thought. I don't know which payment providers can take a full, usable delivery address. Paypal seems likely. A provider that can take the order and send a neat email with both together seems less likely to find. ---------------edited 7pm Edited August 31, 2020 by veganline
veganline Posted September 1, 2020 Posted September 1, 2020 Has anyone else got suggestions? What works for other people?
datakick Posted September 1, 2020 Posted September 1, 2020 18 hours ago, veganline said: PS I use the embedded short form for Stripe Don't use it. Use redirect to stripe, and your flow should work correctly.
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