Customer data privacy

[AndyC]

Can I get some help please. After seeing yet another failed order as they don't go past the registration page and have multiple pages shown on Matomo.. I am beginning to wonder if it is this as I have noticed on a mobile it is very feint and you can't really see it.. Is there a way to bold the box and have some text like datakicks reviews below as it makes it obvious there is a tick box then

Edited October 19, 2020 by AndyC

[Wartin]

1 hour ago, AndyC said:

I am beginning to wonder if it is this as I have noticed on a mobile it is very feint and you can't really see it..

I'm not sure what do you mean. There is a .tpl for the registration page, you can change font sizes.

[AndyC]

Hi. it's not font sizes, if you look at the ticked box the text starts at the box whereas the customer data privacy starts below the box ,hence the red text I have written.. Would also like to bold the boxes if possible to make them stand out a little.

I get a lot and I mean a lot of abandon carts that end at registration with repeat hits on matomo where customers have tried to sign up repeatedly then just go away.. On my previous cart I would get 1 or 2 of these a months   

[AndyC]

At the moment I have just put a message in red to tick box and I already have a order come though in the half an hour I did it .. But it doesn't look professional

[haylau]

For what it is worth, in my opinion ditch the re-captcha & ditch the privacy tick box wording (far too lengthy, we have “I agree to the Terms of Service and will adhere to them unconditionally ” then it fits on the same line as the tick box

Personally I would ditch the tick box for reviews also

 

Too much getting in the way for potential customers, who tend to be a fickle lot

[AndyC]

thanks.. How did you get it to show in the same place. I tried to look lol but you don't see it till the end of you checkout

Edited October 19, 2020 by AndyC

[AndyC]

I've just tried HTML block and it is saying controller not found ???? Tried to reset and uninstall still saying the same thing

[haylau]

I'm sorry. Just realised you areusingthe customer privacy block. We don't use that

[AndyC]

That's ok ...I going to have to try HTML block to see if I can get it there.. Just can't figure out why it's saying Controller not found ,as far as I know that's something I have never touched

[AndyC]

Datakicks consistency checks fixed HTML issue , fab

[Wartin]

1 hour ago, AndyC said:

thanks.. How did you get it to show in the same place. I tried to look lol but you don't see it till the end of you checkout

If you have access to a bash linux console to write commands you can look for that string using this command:

grep -Hr "personal data you"

standing in your shop's root folder. That will fetch for that long string and will find out which .tpl file prints it.

[Raymond]

Hello

I just installed tb1.2 and begun to test it, I was curious to see what this HTML block is, I also got the "controller not found" error message, for curiosity I checked also on the other installation I am working on which is a tb 1.1, there too same thing, the error appear...

What is HTML block?

What is useful for?

Why I do get this "controller not found" error message?

Thank you

[AndyC]

Just extra tick boxes for GDPR ... I've disabled mine and coped the text over to the normal and where it is suppose to be on the Terms and Conditions under shipping , otherwise customers have to tick twice