AndyC Posted October 19, 2020 Share Posted October 19, 2020 (edited) Can I get some help please. After seeing yet another failed order as they don't go past the registration page and have multiple pages shown on Matomo.. I am beginning to wonder if it is this as I have noticed on a mobile it is very feint and you can't really see it.. Is there a way to bold the box and have some text like datakicks reviews below as it makes it obvious there is a tick box then Edited October 19, 2020 by AndyC Link to comment Share on other sites More sharing options...
Wartin Posted October 19, 2020 Share Posted October 19, 2020 1 hour ago, AndyC said: I am beginning to wonder if it is this as I have noticed on a mobile it is very feint and you can't really see it.. I'm not sure what do you mean. There is a .tpl for the registration page, you can change font sizes. Link to comment Share on other sites More sharing options...
AndyC Posted October 19, 2020 Author Share Posted October 19, 2020 Hi. it's not font sizes, if you look at the ticked box the text starts at the box whereas the customer data privacy starts below the box ,hence the red text I have written.. Would also like to bold the boxes if possible to make them stand out a little. I get a lot and I mean a lot of abandon carts that end at registration with repeat hits on matomo where customers have tried to sign up repeatedly then just go away.. On my previous cart I would get 1 or 2 of these a months Link to comment Share on other sites More sharing options...
AndyC Posted October 19, 2020 Author Share Posted October 19, 2020 At the moment I have just put a message in red to tick box and I already have a order come though in the half an hour I did it .. But it doesn't look professional Link to comment Share on other sites More sharing options...
haylau Posted October 19, 2020 Share Posted October 19, 2020 For what it is worth, in my opinion ditch the re-captcha & ditch the privacy tick box wording (far too lengthy, we have “I agree to the Terms of Service and will adhere to them unconditionally ” then it fits on the same line as the tick box Personally I would ditch the tick box for reviews also Too much getting in the way for potential customers, who tend to be a fickle lot 1 Link to comment Share on other sites More sharing options...
AndyC Posted October 19, 2020 Author Share Posted October 19, 2020 (edited) thanks.. How did you get it to show in the same place. I tried to look lol but you don't see it till the end of you checkout Edited October 19, 2020 by AndyC Link to comment Share on other sites More sharing options...
AndyC Posted October 19, 2020 Author Share Posted October 19, 2020 I've just tried HTML block and it is saying controller not found ???? Tried to reset and uninstall still saying the same thing Link to comment Share on other sites More sharing options...
haylau Posted October 19, 2020 Share Posted October 19, 2020 I'm sorry. Just realised you areusingthe customer privacy block. We don't use that Link to comment Share on other sites More sharing options...
AndyC Posted October 19, 2020 Author Share Posted October 19, 2020 That's ok ...I going to have to try HTML block to see if I can get it there.. Just can't figure out why it's saying Controller not found ,as far as I know that's something I have never touched Link to comment Share on other sites More sharing options...
AndyC Posted October 19, 2020 Author Share Posted October 19, 2020 Datakicks consistency checks fixed HTML issue , fab Link to comment Share on other sites More sharing options...
Wartin Posted October 19, 2020 Share Posted October 19, 2020 1 hour ago, AndyC said: thanks.. How did you get it to show in the same place. I tried to look lol but you don't see it till the end of you checkout If you have access to a bash linux console to write commands you can look for that string using this command: grep -Hr "personal data you" standing in your shop's root folder. That will fetch for that long string and will find out which .tpl file prints it. Link to comment Share on other sites More sharing options...
Raymond Posted March 21, 2021 Share Posted March 21, 2021 Hello I just installed tb1.2 and begun to test it, I was curious to see what this HTML block is, I also got the "controller not found" error message, for curiosity I checked also on the other installation I am working on which is a tb 1.1, there too same thing, the error appear... What is HTML block? What is useful for? Why I do get this "controller not found" error message? Thank you Link to comment Share on other sites More sharing options...
AndyC Posted March 21, 2021 Author Share Posted March 21, 2021 Just extra tick boxes for GDPR ... I've disabled mine and coped the text over to the normal and where it is suppose to be on the Terms and Conditions under shipping , otherwise customers have to tick twice Link to comment Share on other sites More sharing options...
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