alwayspaws Posted July 11, 2017 Posted July 11, 2017 Is there a "save cart for later" option? If not, should I put in a feature request? I know a lot of shoppers are interrupted with work (smile) & need to come back later, tomorrow or next week. Thanks!
lesley Posted July 11, 2017 Posted July 11, 2017 The session variables save carts until a user clears their cache or deletes it.
alwayspaws Posted July 12, 2017 Author Posted July 12, 2017 @lesley that's good to know. Sometimes I start shopping on my iPhone and when I want to continue on my desktop the cart is empty for other websites. That was my concern.
jnsgioia Posted July 12, 2017 Posted July 12, 2017 It won't remember carts across devices because it uses cookies on whichever device you are using. If you save the item to a wishlist on your phone it will remember it when you login with your desktop though.
Havouza Posted July 12, 2017 Posted July 12, 2017 That depends I think. I use two different laptops and as long as am logged in have my products in the cart whatever computer use
jnsgioia Posted July 12, 2017 Posted July 12, 2017 That's interesting. I tried it with my android phone and my laptop and it didn't remember the cart even though I was logged in on both devices.
jnsgioia Posted July 12, 2017 Posted July 12, 2017 Well I tried it again. When I logged in before I logged in using PayPal (same paypal account) and it did not remember the cart. This time I logged in directly using email and password and this time it remembered the cart.
alwayspaws Posted July 12, 2017 Author Posted July 12, 2017 The whole point of my asking this question is because I want to be able to use abandoned cart emails to remind them. I need and option the customer can select to save their cart which I actually use on other websites because I know that I'm going to be interrupted. I want something that will let them save their cart wherever they are. Nobody is going to know to log into PayPal or log into my site to have the cart saved.
vzex Posted July 12, 2017 Posted July 12, 2017 I like this idea too. Does the admin/preferences/ lifetime of cookie setting show abandoned cart items if set long enough?
alwayspaws Posted July 12, 2017 Author Posted July 12, 2017 @vzex I don't have my desktop right now and don't want to struggle with my iPhone to find it but I vaguely remember something about 360 minutes maximum which is what I don't like.
alwayspaws Posted July 12, 2017 Author Posted July 12, 2017 @mdekker said in Do we have a "save cart for later" option?: It might have allocated two carts to separate devices. It kind of depends. Wish I knew more about this behavior, so I could figure out why it does that. Can we please have a feature or a module or something that will work with the abandoned cart feature I've seen but never used? IWe can't use it unless they have an abandoned cart that they saved. LOL
lesley Posted July 12, 2017 Posted July 12, 2017 We do, the mailchimp module handles abandoned cart emails.
alwayspaws Posted July 12, 2017 Author Posted July 12, 2017 Great but if there's no cart saved what good is it? Am I missing something?
lesley Posted July 12, 2017 Posted July 12, 2017 If a user is logged in anything they add to cart is saved with their account.
alwayspaws Posted July 12, 2017 Author Posted July 12, 2017 How often to people create an account when they're browsing the website and putting things in the cart? Not very often. i saw a website link that says "save your cart now" so where can I put that where they'll see it? And can they do that without setting up a complete account?
lesley Posted July 12, 2017 Posted July 12, 2017 Even a cart with that feature cannot use abandoned cart reminders, they have no clue of what the customer email address is at that point.
alwayspaws Posted July 12, 2017 Author Posted July 12, 2017 So in other words we just do nothing and hope that mailchimp catches an abandoned cart for us?
lesley Posted July 12, 2017 Posted July 12, 2017 You have to set things up with mailchimp and the automation, but yes, this is how things work in all carts.
alwayspaws Posted July 12, 2017 Author Posted July 12, 2017 @lesley said in Do we have a "save cart for later" option?: You have to set things up with mailchimp and the automation, but yes, this is how things work in all carts. Now I know. Thank you. I'll get on setting up the mailchimp account. I installed the module and then got sidetracked
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now