Joint Systems Posted February 8, 2022 Posted February 8, 2022 (edited) We deleted two catagories including all products without difficulties. When we deleted the third and went back to products without filter by catagory there was 0 in the catalog, however when you go to prefrenses search it shows: The "indexed" products have been analyzed by thirty bees and will appear in the results of a front office search.Indexed products 283450 / 283450. We tried rebuilding the index which said completed successfully, still 0 products in catalog. Ran TB cleaner module check and fix, still 0 products. Ran clean and optimize both of which dompleted succesfully but 0 products? Disabled Categories0 Empty Categories0 Top Category30 DAYS Silver Streak Average number of products per category 10123 Edited February 8, 2022 by Joint Systems
nickz Posted February 8, 2022 Posted February 8, 2022 When doing work on a shop usually you have a back up. Have you backed up your data?
wakabayashi Posted February 8, 2022 Posted February 8, 2022 I have something similair too 😂 Ok seriously it's not fun at all, but I named my category like this: It's warning to never delete "Fake" category. Maybe it's the same issue. I guess it's somehow kind of a root category. Atm I don't have time to search for the bug. I agree with @nickz check your backup. Check, what id the category had and add it again. You can add a normal category and then just try to change the id in the database.
wakabayashi Posted February 8, 2022 Posted February 8, 2022 Ok for my case I understand the problem. But not for yours. I just noticed that there is warning when deleting a critical category: Are you using multistore? Can you please check your ps_configuration mysql table for 'PS_HOME_CATEGORY' and 'PS_ROOT_CATEGORY'? Is it the same value? Is it even equal 1?
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now