Search not working or working intermittently

[HenriBierman]

Hi, I use ThrityBees 1.4.0

 

I battle with my search engine to work properly.

 

Sometimes it works, sometimes it does not even show 1 product once you try and search.

 

I have tried to rebuild my Search, I have even out of frustration installed Jolisearch module and tried that.  It made it better, but still did not solve the issue.

 

What or where can I check to see what is making my search engine loses its search capability?

 

[HenriBierman]

Search was working fine, just now..  And suddenly boom... Showing no results again.  Please help.

[wakabayashi]

With that unclear information, you will never get a reasonable answer... Please provide examples, details or links 😉

For jolisearch you would have to contact the module dev.

[musicmaster]

Some people report better results after first truncating the tb_search_index and tb_search_word tables and then running the re-indexation.

[nickz]

On 3/24/2023 at 4:54 AM, HenriBierman said:

Search was working fine, just now..  And suddenly boom... Showing no results again.  Please help.

What kind of Server do you use?

[HenriBierman]

On 3/25/2023 at 5:50 PM, nickz said:

What kind of Server do you use?

Im on a shared server, running PHP 7.4.  Its difficult to provide much more info, as the problem is inconsistent.  No errors, just occasionally no search result. 

[the.rampage.rado]

Can you send a link on DM?

[HenriBierman]

Yes sure

[HenriBierman]

Let me see which item is not working now.  I installed Joli Search to help fix the issue, which helped.  As this module also does indexing.

Edited May 30, 2023 by HenriBierman

[the.rampage.rado]

The original search must be working for all products. Please, if you find some issues with it show us examples because it's much easier to troubleshoot.

[HenriBierman]

Thank you, I will, Its tough to show exact problems, since there is no Error, only the occasional, no results.