x97wehner Posted October 11, 2023 Share Posted October 11, 2023 Hoping someone can help me here. The visits on my dashboard stopped counting on the 5th as shown in the attached image. I can't figure out what would have caused this? Google analytics is still working and counting my visitors and so are the rest of the dash statistics, just not TB. I checked the stats report too and it seems to show TB counting correctly as well. Any idea what could be the cause and how to resolve? Is it a dashboard bug? Link to comment Share on other sites More sharing options...
datakick Posted October 11, 2023 Share Posted October 11, 2023 Do you have statsdata module installed and enabled? Link to comment Share on other sites More sharing options...
x97wehner Posted October 11, 2023 Author Share Posted October 11, 2023 6 minutes ago, datakick said: Do you have statsdata module installed and enabled? Yes Link to comment Share on other sites More sharing options...
x97wehner Posted October 11, 2023 Author Share Posted October 11, 2023 9 minutes ago, datakick said: Do you have statsdata module installed and enabled? As you can see, it's still counting in the db. Just not showing on the dashboard it seems Link to comment Share on other sites More sharing options...
the.rampage.rado Posted October 11, 2023 Share Posted October 11, 2023 What happens if you click refresh or switch between month and mont -1? (or any other combination that you prefer) Link to comment Share on other sites More sharing options...
x97wehner Posted October 11, 2023 Author Share Posted October 11, 2023 1 hour ago, the.rampage.rado said: What happens if you click refresh or switch between month and mont -1? (or any other combination that you prefer) No difference. Link to comment Share on other sites More sharing options...
x97wehner Posted October 11, 2023 Author Share Posted October 11, 2023 Okay, something very strange is happening. I just checked my development site and I see the exact same result in the metric listed for visits as shown below. This number is impossible since the development site is not public facing and has a completely different database and gets no visitors but me. Where is this visit metric supposed to be sourcing from? It has to be an error in the code. @datakick Link to comment Share on other sites More sharing options...
datakick Posted October 11, 2023 Share Posted October 11, 2023 are you using gapi module? Link to comment Share on other sites More sharing options...
x97wehner Posted October 11, 2023 Author Share Posted October 11, 2023 (edited) 14 minutes ago, datakick said: are you using gapi module? I am, and since you mentioned it, I've now disabled and the correct number displays in the dash. Edited October 11, 2023 by x97wehner Link to comment Share on other sites More sharing options...
datakick Posted October 11, 2023 Share Posted October 11, 2023 in that case dashboard shows data fetched from google analytics. Link to comment Share on other sites More sharing options...
x97wehner Posted October 11, 2023 Author Share Posted October 11, 2023 1 minute ago, datakick said: in that case dashboard shows data fetched from google analytics. Interesting. Thanks. I checked GA and the drop in tracking aligns with their deprecation of UA tagged properties and, at least my configuration, isn't connecting GA4 to TB. I'll investigate if it's my configuration error or if a revision is needed for the module. Link to comment Share on other sites More sharing options...
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