Supporting thirtybees

[selwynorren]

Hey Guys,

So for years I always supported Thirtybees with a small monthly contribution. Now after the new change and the new support system, I am notified I need to terminate my previous support with Paypal. If I click the link I get the following error message...

 There was an error communicating with PayPal to retrieve information about the Subscription.

I cannot renew my support at all. Its been months now. Can anyone please help me here?

[datakick]

Hello,

could you please retry again? There was old inactive paypal subscription associated with your account that blocked the process.

[netamismb]

I also have an issue with my subscription, I just got the error: There was an error processing the payment. Please try a different payment method or contact us for assistance.  

[datakick]

17 minutes ago, netamismb said:

I also have an issue with my subscription, I just got the error: There was an error processing the payment. Please try a different payment method or contact us for assistance.  

What payment method did you try to set up?

[netamismb]

I used a Revolut card for Ivory member.

[netamismb]

I still can't renew my subscription, this is what I get in console.

[Smile]

I will check it ad come back to you, sorry for waiting!

[Smile]

We checked again and did some DB clean up. Maybe it works if not please make the donation manual and I will handle the member subscription also manual.

 

https://www.paypal.com/donate/?hosted_button_id=SDAYT6DWZRCSS

[netamismb]

I managed in the end to pay with PayPal. Thank you!

[selwynorren]

@datakick Please help out again. I ordered my renewal but I made a mistake and it is about to bill me for 12 months in advance, however there is not way for me to cancel my order and fix it. Are you able to clear it form your side?