SLiCK_303 Posted July 10 Share Posted July 10 When Im looking at a message on the system, and try to do a reply, I'm getting a 500 error. Currently on on bleeding edge for 8.1.x.. I've tried this on different tb versions, and different php versions, i get the same thing. Any help would be great!! Link to comment Share on other sites More sharing options...
0 Yabber Posted July 11 Share Posted July 11 Error 500 is a general server error that doesn't say anything. Look for the actual causes of the error in the "Error logs" of the "Collect PHP Logs" module. 1 Link to comment Share on other sites More sharing options...
0 SLiCK_303 Posted July 11 Author Share Posted July 11 Don't know if this helps....but here Link to comment Share on other sites More sharing options...
0 wakabayashi Posted July 11 Share Posted July 11 (edited) You need to click on "view" on the line where it says "exception". I don't know alot about the current email system as it was changed a bit to reduce dependency. But do you have the module "Mail via swiftmailer" installed? Also pleace check your settings under "Advanced settings" => "Email". You need to scroll down to the sending options. There you find "Email transport". Edited July 11 by wakabayashi Link to comment Share on other sites More sharing options...
0 SLiCK_303 Posted July 11 Author Share Posted July 11 (edited) I have tried using both php and swift, neither are working atm. I get this when i click on the error, this is just the top, tell me if you need more. What confuses me is that i dont have it set for port 993, yet it keeps trying to use that it looks like... Edited July 11 by SLiCK_303 Link to comment Share on other sites More sharing options...
0 wakabayashi Posted July 11 Share Posted July 11 Na. When you click on "view" you should see something like: Link to comment Share on other sites More sharing options...
0 the.rampage.rado Posted July 11 Share Posted July 11 In order to fix the first two errors - go to Advanced -> Performance and scroll down to CIPHERING. Currently you probably are on PHP Encryption since your last update. But there was a bug with the settings for this encryption (prior to tb) and the settings were not correctly applied. Switch to blowfish and save. Then switch back to PHP Encryption and save. This should populate the needed value in your DB and make those Warnings stop. You can delete those 2mln rows in Error logs module. In regards to your email troubles - have you configured one of the two email transport modules? Link to comment Share on other sites More sharing options...
0 SLiCK_303 Posted July 11 Author Share Posted July 11 (edited) 11 minutes ago, the.rampage.rado said: In order to fix the first two errors - go to Advanced -> Performance and scroll down to CIPHERING. Currently you probably are on PHP Encryption since your last update. But there was a bug with the settings for this encryption (prior to tb) and the settings were not correctly applied. Switch to blowfish and save. Then switch back to PHP Encryption and save. This should populate the needed value in your DB and make those Warnings stop. You can delete those 2mln rows in Error logs module. In regards to your email troubles - have you configured one of the two email transport modules? that did get rid of the two errors, thank you. i have configured both of those modules. If it matters, i am now on bleeding edge/ php 7.4x, I have tried 8.1, same thing happens Edited July 11 by SLiCK_303 Link to comment Share on other sites More sharing options...
0 wakabayashi Posted July 11 Share Posted July 11 The only real important error is the exception. This one needs to be shown and fixed. The imap_open() is trying to sync your email inbox with your customer service messages. But this function is anyway very shacky. I used it, but deactivated it some weeks ago as every second sync doesn't work correctly. Link to comment Share on other sites More sharing options...
0 SLiCK_303 Posted July 11 Author Share Posted July 11 Link to comment Share on other sites More sharing options...
0 the.rampage.rado Posted July 11 Share Posted July 11 This appears like a server issue. Take a look here, something might help: https://stackoverflow.com/questions/38796807/smtp-error-550-sender-is-not-allowed https://www.hmailserver.com/forum/viewtopic.php?t=29135 Check if your 'from' email matches the real email that is used. Link to comment Share on other sites More sharing options...
0 wakabayashi Posted July 11 Share Posted July 11 I would guess, that your smtp settings are wrong. But I am really no expert on this and I personally use the email of my own domain. Link to comment Share on other sites More sharing options...
0 SLiCK_303 Posted July 11 Author Share Posted July 11 (edited) I dont know what im doing wrong, or where to go from here..... P.s. this used to work at one point, then it stopped working with no changes done. I'm not sure when it was it stopped working tho, if it was at the update to 1.5, or some other time. p.s.s. other emails are being sent out, its just replying to contact us, that doesnt work Edited July 11 by SLiCK_303 cause Link to comment Share on other sites More sharing options...
0 Yabber Posted July 11 Share Posted July 11 In Customers -> Contacts you have the wrong mailing addresses. Link to comment Share on other sites More sharing options...
0 Yabber Posted July 11 Share Posted July 11 And check still in Preferences -> Store Contact: "Shop email". As you have different email addresses in each place of configuration, then there are such problems. Link to comment Share on other sites More sharing options...
0 SLiCK_303 Posted July 11 Author Share Posted July 11 (edited) i got it working by deleting all my contacts but one.... not sure why it wont work with more than one, and more than one email address, but whatever, its working atm P.S. thanks for all the input guys! Edited July 11 by SLiCK_303 1 Link to comment Share on other sites More sharing options...
Question
SLiCK_303
When Im looking at a message on the system, and try to do a reply, I'm getting a 500 error. Currently on on bleeding edge for 8.1.x..
I've tried this on different tb versions, and different php versions, i get the same thing.
Any help would be great!!
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