Thirty bees back office is loading very slow

[Madhosh]

Hi 
TB back office is loading very slow. It takes very long time to display. Can you please help me to fix it ?

TB Version : 1.4
PHP Version: 7.4

Thank you
Madhosh 

[nickz]

What kind of server environment do you use? Specs if you know those. 

[DRMasterChief]

It´s the same here, some points are loading very slow since a few days,  no server or software changes, seems that tb is calling home for something (??!!) and this needs a lot of time.

[Madhosh]

On 7/27/2025 at 4:58 PM, nickz said:

What kind of server environment do you use? Specs if you know those. 

You mean PHP?

[nickz]

On 9/14/2025 at 10:19 AM, Madhosh said:

You mean PHP?

PHP, MySql Version, RAM. Hdd, SSD or Nvme? Space available?
 

[Madhosh]

Hi Nick,

TB Version 1.4

PHP 7.4.33

RAM 512MB

[nickz]

3 hours ago, Madhosh said:

RAM 512MB

That is very low. How about 2 to 3 GB?  Look up specs for TB I believe it to be 2GB. 

[Madhosh]

Actually i checked my hosting. I have space there. Don't know what else should i do 

[wakabayashi]

You should go to the performance tab and switch profiling on. Then refresh the slow backoffice page and scroll down. There you will have the information what is loading slowly. You can also post a screenshot here, if you have difficulties to interpretate the information.

IMPORTANT: after quick test you need to deactivate this setting asap. Cause this profiling information is also loading in your FrontOffice shop. So your customer would see it as well.

[nickz]

On 9/28/2025 at 5:43 PM, Madhosh said:

Actually i checked my hosting. I have space there. Don't know what else should i do 

RAM is not Serverspace but working memory. 

[Madhosh]

Hi, 

I switched on Profiling and got this result. Could you please help me further ?

[nickz]

Sure up the Ram to 2GB + better would be 4 GB. 

 

 

Quote

 

1. Prerequisites

• Hardware Requirements:
  • CPU: 2+ cores
  • RAM: 2GB minimum
  • Storage: 10GB for data
  • Network: HTTP/HTTPS
• Operating System:
  • Linux: Any modern distribution (RHEL, Debian, Ubuntu, CentOS, Fedora, Arch, Alpine, openSUSE)
  • macOS: 10.14+ (Mojave or newer)
  • Windows: Windows Server 2016+ or Windows 10
  • FreeBSD: 11.0+
• Network Requirements:
  • Port 80 (default thirty-bees port)
  • None
• Dependencies:
  • See official documentation for specific requirements
• System Access: root or sudo privileges required

 

 

source https://github.com/howtomgr/thirty_bees

[cienislaw]

did you check size of database tables? if there was no cleaning made, you can be surprised how much data is stored there, and some of the tables can have huge impact on BO speed.

[wakabayashi]

On 10/3/2025 at 8:15 PM, Madhosh said:

Hi, 

I switched on Profiling and got this result. Could you please help me further ?

Either you haven't show us the important results or your problem is something different. Aren't there any numbers in red with high "ms" or "Mb"? Cause from the screenshot you show, nothing is slow.