Thirty bees back office is loading very slow

[Madhosh]

Hi 
TB back office is loading very slow. It takes very long time to display. Can you please help me to fix it ?

TB Version : 1.4
PHP Version: 7.4

Thank you
Madhosh 

[nickz]

What kind of server environment do you use? Specs if you know those. 

[DRMasterChief]

It´s the same here, some points are loading very slow since a few days,  no server or software changes, seems that tb is calling home for something (??!!) and this needs a lot of time.

[Madhosh]

On 7/27/2025 at 4:58 PM, nickz said:

What kind of server environment do you use? Specs if you know those. 

You mean PHP?

[nickz]

On 9/14/2025 at 10:19 AM, Madhosh said:

You mean PHP?

PHP, MySql Version, RAM. Hdd, SSD or Nvme? Space available?
 

[Madhosh]

Hi Nick,

TB Version 1.4

PHP 7.4.33

RAM 512MB

[nickz]

3 hours ago, Madhosh said:

RAM 512MB

That is very low. How about 2 to 3 GB?  Look up specs for TB I believe it to be 2GB. 

[Madhosh]

Actually i checked my hosting. I have space there. Don't know what else should i do 

[wakabayashi]

You should go to the performance tab and switch profiling on. Then refresh the slow backoffice page and scroll down. There you will have the information what is loading slowly. You can also post a screenshot here, if you have difficulties to interpretate the information.

IMPORTANT: after quick test you need to deactivate this setting asap. Cause this profiling information is also loading in your FrontOffice shop. So your customer would see it as well.

[nickz]

On 9/28/2025 at 5:43 PM, Madhosh said:

Actually i checked my hosting. I have space there. Don't know what else should i do 

RAM is not Serverspace but working memory.