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Mark

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Posts posted by Mark

  1. OK, so I have been watching this issue here for which I need an update into my production site.

    I really do not want to add @Traumflug's code fixes from GitHub directly and in isolation as doing so could affect something else that I haven't yet updated that is also sitting under development.

    So in order to immediately bring in his changes I would need to do a bleeding edge update into production, which you do not recommend (Understandably).

    I cant really wait until it goes into Stable mode so what do you suggest?

  2.  

    Quote
    1 hour ago, lesley said:

    Its only working for people that migrated from patreon so far. I am planning on making a post closer to the end of the month on patreon, so people will cancel there and hopefully renew here. I tried to set up an api connection with the patreon api last month and gave up because it was so quirky. I am trying to get the whole process automated, using this internal api from the forum we should be able to automate things easier for connecting with our repo. Sorry for the confusion / lack of feature with that for the patreon people, but the api library is just so limited and the interface is almost unworkable. 

    yesterday I signed up as supporter, with no history on patreon, it seems to have gone fine and i come up on here correctly as a supporter

     

    • Like 1
  3. OK, I had to manually delete the community theme and manually reinstall. What should the image settings be for "home" (Note they also dont sometimes appear in the back office and in places other than "home" either)

  4. Hi around the time I updated to 1.1.0 many images became unusable by the system and now just have camera image placeholders throughout the site.

    Uploading new replacement images doesn't help.

    Ive tried regenerating thumbnails and the .htaccess file

    The process is that Im uploading product images, they upload fine, but then show as camera image placeholders in the back office.

    Sometimes they appear fine on the front office, sometimes not.

    Thinking its possibly something to do with Image Generation, Ive attached two pictures here of my image management section

     

     

    Capture.PNG

    Capture1.PNG

  5. 34 minutes ago, Occam said:

    I guess your trouble was caused by the same bug which is discussed here: https://forum.thirtybees.com/topic/3385-import-theme-results-in-server-500-error/#comment-29862

    According to @Traumflug it was meanwhile fixed. 

    My problem was primarily something to do with changing themes. Something in doing that caused something to go pear shaped.

     

    Then I had a few other issues as I mentioned above (including the 500 errors), but right now, things are working. When I'm feeling brave enough, I will try again with the Niara theme.

     

    Note: I've just updated the Core which will probably deal with the 500 errors see as Traumflug has fixed those

  6. 6 hours ago, SLiCK_303 said:

    so...then like i said...simply ftp the files to your server and reinstall.  If you think the community theme is corrupted, then un-install it and delete it first, then re-upload, and re-install.

    I went to the thirtybees store, created an account, logged in, tried to download it (seems like the old version) . Download didnt' work, just went to homepage

     

    Then I went to git hub, uploaded the zip file..... 500 error

    Now I will try to FTP.....

    FTP failed... 500 error by using the Theme import

    Tried FTP using direct... that worked, files uploaded.

    Unfortunately now the theme controller wont install new theme because it has same name as old theme...

    I guess I have to manually delete old files....

    Deleted old theme files...

    Now in the theme page... Bad or missing config.xml in theme in /home/solution/public_html/product/themes/community-theme-default. No surprise there as I deleted it....

     

    Now the whole front end has a 500 error....

    Suggestions???? @SLiCK_303 @datakick

     

    Restored trashed old community theme files, 500 error gone

     

    Renamed old theme community-theme-old, saved this change to newly created "backup" directory (within themes)

    Was now free to install, then enable the new community theme

    This works! Except that all the configurations I made to the old theme yesterday are unsurprisingly gone

    More time to reconfigure....

  7. 6 hours ago, datakick said:

    What tb version are you running on?

    1.1.0

     

    2 hours ago, Traumflug said:

    I'd be keen to learn what "failed to load properly" exactly means. We have no magic crystal ball here where we can see what you did, on which page, where you clicked, how the screen looked, which messages appeared, and so on.

     

    I did exactly as I said above. I had everything running sweetly on the community theme then I decided to try the other one.

    An error message popped up about failing to load a key XML file. I'm sorry I didn't record the name of the file, but it did sound like a key config file for a theme to load. After that fail I tried to re-establish the community theme but it didn't work either (no error message).

     

     

     

     

  8. Hello.

    For the most part my newish site is mostly functional, not great UI at the moment.

    There's things that I'm sure arent right and could well be better for users.

    Maybe there's things I can very easily change to make it look better and be more logical and helpful., Im open to suggestions

     

    There are some errors that seem obvious to me, but its more my lack of understanding I'm sure than the site itself.

    Thank you in advance for your time to look and offer solutions and thoughts.

     

    On the home page: https://product.solutions.org.nz/

    Only one of my categories is there, despite me ticking for them all to be there

    The information panel isnt visible on the home page, its only visible if I click this category https://product.solutions.org.nz/car-and-boat-parts-and-accessories

    The information panel contains "Our Stores" which I have no idea where that comes from, but it shouldnt be there, we are online only. It just presents users with a failed Google API page and I want it gone.

    The information panel doesn't contain some of the pages I created in Preferences/ CMS, and which are ticked as "Yes" as Displayed.

     

    I'd like some of the CMS info to be available as a say a footer on all pages..?

     

     

     

     

     

     

  9. Yeah.
     

    Anytime admin manually creates a password for someone, then admin has to tell them what it is, it screams arrrggghh at the customer.

     

    All my sales seem to be to admin created accounts and there's lots wrong with the process when it's done that way.

    Those things include:

    Address: everything time I have to create the same dummy address

    Two unecessary and very slow js screens of address management

    Having to create false emails is understandable but not really right.

     

     

     

     

     

     

  10. Yep I agree Andy. Date of birth is a shocker because giving the right info can lead to privacy issues and I'd rather never know that info then noone can get suspicious. Unless we are selling age restricted items... But let's face it people would just make up dob if they weren't the right age anyway, who are we kidding?

    Mr and Mrs is not all the options

    Telephone is still good though as an option should we need to discuss the order.

     

    We are only selling stuff here, and we want to sell as much as possible with minimal hassle for them. Need to remove all unnecessary things that prevent sign up or order.

     

    Having a Google api to auto add addresses would be a nice to have but probably a bit of an unnecessary luxury against all the other higher priority things.

     

     

  11. @datakick
    If the order is with a customer with an unknown email I will create the order etc by fake email as @wakabayashi suggests but any payment gets handled outside the system then the order updated manually.

     

    Also slightly related to this topic, but possibly deserving of its own topic is customer addresses.

     

    Having a default customer address would work well, save time establishing admin created customer accounts.

    It might sound odd having no address data for customers.... I deal with the details they give me outside the system, usually private messaged on social media.Until fairly recently I've just been using the site as just an inventory keeping thing plus a public display of stock.

     

    People actually can't be bothered signing up and just want what they want. As good as the site is, people just want to flick money into a bank account or pay cash because this way it takes just a 20 seconds to pay direct credit

     

    People are lazy, but forcing them to do things they think are unnecessary can lose sales.

     

  12. Hi

    Is anyone able to provide an idea of time involved in modifying the permissions structure so that as well as View, Edit, Add, Delete there was  the same permissions again but just for those the user created.ie View Own, Edit Own, Add Own, Delete Own.

     

    For example, Once the user has added their own products, they can then only see and edit, delete, etc, those they created.

     

     

  13. If I create a customer account in the backend, I have to do so with a password. There's no system generation of passwords, so I make it something simple, like "password", very silly, but Im not creating an individual one every time. But no matter what it is, I know their password and I should not.

    Then the customer gets notified of the new account, but doesn't know the password. I tell them the password outside the system, not cool. They will invariably think this a bit dodgy.

    This is a bit marginal in terms of professionalism and data security.

    The process should probably be that if an account is admin created, that the customer receives an email including an encrypted system generated password that they are encouraged to change and that only they know what it is from the email.

    I realise sending the password via email isnt perfect for security either but it has to be given to them somehow, this is the best way I see

     

     

  14. Hi, The vast bulk of the shipping seems based on dimensions and weight, apart from one very useful option in Catalog/Products called "Additional shipping fees (for a single item)".

    I don't want to enter all product dimensions and weights and I don't want them to be a factor in delivery costs either.

     

    The expansion would be to add the price for multiples of that product.

     

    For example Delivery Charge for one widget under the "Additional shipping fees (for a single item) " is say $5

    Then I should be able to enter in the price for different amounts ie 2 x widgets is $7.50, 3 x widgets is $9 etc etc.

     

    I realise that this will not work so well when combining different products into one parcel. If I want to do that, I need to do things by weights and measures.

     

     

     

     

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