Joint Systems

I upgraded several stores to 1.1 including jointsystems.us and creativesystemsusa.net, you still can't add anything to the cart. The upgrade itself went pretty smoothly and some of the stores actually work. Yes I did tale it out of the debug mode. Impossible to add the product to the cart. textStatus: 'error' errorThrown: 'Bad Request' responseText: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Neither jointsystem.us or jointsystems.org will all you to add a product to the cart. In debug mode received the error. Tried switching themes , and checkout mode did no good. Worked in prestashop before migration? Impossible to add the product to the cart.textStatus: 'parsererror'errorThrown: 'SyntaxError: Unexpected token < in JSON at position 0'responseText:Notice: A non well formed numeric value encountered in /home3/txmnbf6y/public_html/modules/upscarrier/upscarrier.php on line 1552Notice: A non well formed numeric value encountered in /home3/txmnbf6y/public_html/modules/upscarrier/upscarrier.php on line 1552Notice: A non well formed numeric value encountered in /home3/txmnbf6y/public_html/modules/upscarrier/upscarrier.php on line 1552Notice: A non well formed numeric value encountered in /home3/txmnbf6y/public_html/modules/upscarrier/upscarrier.php on line 1552Notice: A non well formed numeric value encountered in /home3/txmnbf6y/public_html/modules/upscarrier/upscarrier.php on line 1552Notice: A non well formed numeric value encountered in /home3/txmnbf6y/public_html/modules/upscarrier/upscarrier.php on line 1552{"products":[{"id":6271,"link":"https:\/\/jointsystems.org\/carburetor-parts\/6271-495606.html","quantity":1,"image":"https:\/\/jointsystems.org\/416-home_default\/4956062x.jpg","image_cart":"https:\/\/jointsystems.org\/416-cart_default\/4956062x.jpg","priceByLine":"$15.08","name":"495606","price":"$15.08","price_float":15.0800000000000000710542735760100185871124267578125,"idCombination":0,"idAddressDelivery":7,"is_gift":false,"hasAttributes":false,"hasCustomizedDatas":false,"customizedDatas":[]}],"discounts":[],"shippingCost":"$11.01","shippingCostFloat":11.0099999999999997868371792719699442386627197265625,"wrappingCost":"$0.00","nbTotalProducts":1,"total":"$26.09","productTotal":"$15.08","freeShipping":"$0.00","freeShippingFloat":0,"free_ship":false,"isVirtualCart":false,"hasError":false,"crossSelling":fals

Yes this is what Hostgator did, found an error in the database after the migration to the Community theme. Thank you for contacting HostGator. Reviewing your concern I found your database txmnbf6y_jsorg table ps_address was missing a PRIMARY KEY which should be column id_address. This was causing duplicate entries to be entered into the table with the same id_address and information. Preventing your site from properly joining the id_customer to a unique ps_address. Here is what your current table structure looks like: Table: ps_address Create Table: CREATE TABLE `ps_address` ( `id_address` int(10) unsigned NOT NULL, `id_country` int(10) unsigned NOT NULL, `id_state` int(10) unsigned DEFAULT NULL, `id_customer` int(10) unsigned NOT NULL DEFAULT '0', `id_manufacturer` int(10) unsigned NOT NULL DEFAULT '0', `id_supplier` int(10) unsigned NOT NULL DEFAULT '0', `id_warehouse` int(10) unsigned NOT NULL DEFAULT '0', `alias` varchar(32) COLLATE utf8_unicode_ci NOT NULL, `company` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL, `lastname` varchar(32) COLLATE utf8_unicode_ci NOT NULL, `firstname` varchar(32) COLLATE utf8_unicode_ci NOT NULL, `address1` varchar(128) COLLATE utf8_unicode_ci NOT NULL, `address2` varchar(128) COLLATE utf8_unicode_ci DEFAULT NULL, `postcode` varchar(12) COLLATE utf8_unicode_ci DEFAULT NULL, `city` varchar(64) COLLATE utf8_unicode_ci NOT NULL, `other` text COLLATE utf8_unicode_ci, `phone` varchar(32) COLLATE utf8_unicode_ci DEFAULT NULL, `phone_mobile` varchar(32) COLLATE utf8_unicode_ci DEFAULT NULL, `vat_number` varchar(32) COLLATE utf8_unicode_ci DEFAULT NULL, `dni` varchar(16) COLLATE utf8_unicode_ci DEFAULT NULL, `date_add` datetime NOT NULL, `date_upd` datetime NOT NULL, `active` tinyint(1) unsigned NOT NULL DEFAULT '1', `deleted` tinyint(1) unsigned NOT NULL DEFAULT '0' ) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci I setup a test prestashop site and then pulled the table structure from it for the ps_address table and here is what it looks like: Table: ps_address Create Table: CREATE TABLE `ps_address` ( `id_address` int(10) unsigned NOT NULL AUTO_INCREMENT, `id_country` int(10) unsigned NOT NULL, `id_state` int(10) unsigned DEFAULT NULL, `id_customer` int(10) unsigned NOT NULL DEFAULT '0', `id_manufacturer` int(10) unsigned NOT NULL DEFAULT '0', `id_supplier` int(10) unsigned NOT NULL DEFAULT '0', `id_warehouse` int(10) unsigned NOT NULL DEFAULT '0', `alias` varchar(32) NOT NULL, `company` varchar(64) DEFAULT NULL, `lastname` varchar(32) NOT NULL, `firstname` varchar(32) NOT NULL, `address1` varchar(128) NOT NULL, `address2` varchar(128) DEFAULT NULL, `postcode` varchar(12) DEFAULT NULL, `city` varchar(64) NOT NULL, `other` text, `phone` varchar(32) DEFAULT NULL, `phone_mobile` varchar(32) DEFAULT NULL, `vat_number` varchar(32) DEFAULT NULL, `dni` varchar(16) DEFAULT NULL, `date_add` datetime NOT NULL, `date_upd` datetime NOT NULL, `active` tinyint(1) unsigned NOT NULL DEFAULT '1', `deleted` tinyint(1) unsigned NOT NULL DEFAULT '0', PRIMARY KEY (`id_address`), KEY `address_customer` (`id_customer`), KEY `id_country` (`id_country`), KEY `id_state` (`id_state`), KEY `id_manufacturer` (`id_manufacturer`), KEY `id_supplier` (`id_supplier`), KEY `id_warehouse` (`id_warehouse`) ) ENGINE=InnoDB AUTO_INCREMENT=5 DEFAULT CHARSET=utf8 You can see your table ps_address had no PRIMARY key to ensure all entries are unique, since the entries in your table were not complete and contained duplicate data associated with the same customer_id and could not be properly used. I generated a database backup and placed this in your home directory here: /home3/txmnbf6y/txmnbf6y_jsorg.1571180414.sql I then dropped table ps_address and recreated it with proper keys. I was then able to save my address and proceed to the next step in the check out process. This was not a server issue, but most likely a coding issue with a plugin that altered the table as my test prestashop install contained all the KEYs and PRIMARY KEY entries. Sincerely, Jesse C. Lvl II Linux SysAdmin HostGator.com

The files in question are cache but originate from '/home3/txmnbf6y/public_html/shop/themes/community-theme-default/addresses.tpl' which is consistent with the problem with saving addresses as this is the part in control of address saving. I changed to the default bootstrap theme and now the address will save. I also downloded address.tpl and address.tpl from a working TB version but have not yet tested the community theme.

Ran core updater, did not fix the address save problem.

Though version 1.08 was installed ran Core Updater. This fixed the problem with the non functioning secure checkout as the form now appears where you add name CC number, expiration date and security code. The traansadtion will now run however you end up with Authorize.net returned a malformed response, aborted on all our Hostwinds sites.

USengines.net secure checkout choice appears but when you click on it, the page jumps to top and no form appears. Authorize Aim 2.0 is configured with all four cards selected, payment module configured. Tried numerous performance settings same result. Tried resetting Authorize Aim, uninstalled and reinstalled authorize Aim same result, at first had no CC choice at all.

Disabled the .htaccess file by changing the name and the site came back.

No address available after creating account with address.

. I have created phpinfo pages for all of these domains as well if you or your developer would like to review this configuration further. jointsystems.org/phpinfo.php It appears as though the cipher error is no longer being reported on jointsystems.org however the address page is still looping back on my end. I have checked the sites database for any improperly closed tables or corruption however this reported no issues as well. I have straced the system calls being made by this page and it is exiting with a 0 status which indicates that the script being executed completed normally. Unfortunately there does not appear to be an issue server side which is causing this page to loop back when being submitted and would suggest have your developer review further. I apologize for any inconvenience. Kyle K. Web Advisor III Hostgator.com (866) 964-2867

Migrated USenginescorp.com to TB after migration Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request

We migrated creativesystemsusa.net the TB and the same thing happened no cart appears when you click on add to cart. Payment module has been configured as shown.

Neither Authorize Aim or Amazon Payment modules work on Thirty Bees or PrestaShop at HostWinds, though both work at HostGator. Hostwinds technical support maintains that it is a coding error. I can understand that a struggling company like Amazon could not afford high quality coders(-:

At two TB shops at hostgator Jointsystems.org and jointsystems.org/shop when a customer attempts to checkout either as a guest, quick or standard creating an account the address won't save? Two shops at Hostwinds Jointsystem.org (singular) and jointsystem.org/shop the address will save so I used the jointystem.org as the default in a multi-store configuration assuming it was a database error. Did not solve the problem. After attempting add a new address or update an existing address TB adds an empty address and when you attempt to delete the address it goes back to add address but if you go back to your addresses the deleted empty address is still there?

Your correct. I installed another shop at jointsystem.org and the compliance module was not installed. Still getting the malformed error on all shops at Hostwinds.

Yes, it is now uninstalled.

Posted 2 hours ago Both the carriers and the CC choice for credit card showed up after I made some performance changes such as reengaging the cache but in the sql mode and enabling non-TB modules (which would only have been prestashop modules. But if they disappear again or have the same problem on a new installation (I just did) I will follow your advice. After I got the addresses up and processed a test payment I am getting the error "Authorize.net returned a malformed response, aborted" have an idea what causes that. It happens at Hostwinds but not hostgator though Hostwinds says the sever is configured correctly as per prestatools listing requirements.

Both the carriers and the CC choice for credit card showed up after I made some performance changes such as reengaging the cache but in the sql mode and enabling non-TB modules (which would only have been prestashop modules.

Running in the debug mode TB came up with this error message?

Though the authorize aim module is working at Hostgator (except on the shop where the customer's address won't save) all of the shops hosted at hostwinds both TB and Prestashop 1.6.2.4 return this payment error 'Authorize.net returned a malformed response, aborted." Howtwinds maintains that the server settings as per listed in presstools are correct. "Thank you for your patience. Unfortunately I couldn't find any issue in the server configuration. I also checked the logs and couldn't find any relevant error/warning logs that would explain your current issue." CHECK YOUR CONFIGURATION Required parameters OK Optional parameters Please fix the following error(s) Install TLS v1.2 support on your server. Test result: fai

If you are referring to friendly urls I disabled that and cleaned the cache. We are not missing the cart on the other The customer address does not save at jointsystems.org or jointsystems.org/shop. The address does save at jointsystems.us but the carriers for the US despite being enabled in the admin do not work?

Yes the thirty bees module is installed, uninstalled the DH 1.58 that we were trying to use on prestashop.

Where is the switch located for pretty Urls?

This is the link to Jointsystems.us general category chosen because it has some cheap items. Payment by card is in test mode but you get no popup cart when you select n item in any category. https://jointsystems.us/110-general THanks for the response! This is a link to jointsystms.com/shop where you do get a popup cart but their is no choice to pay by card? Also in test mode: https://jointsystems.com/shop/index.php Likewise is a link to https://jointsystem.org/shop/ where you do get a pop up cart but again with no card payment choice. https://jointsystem.org/shop/ You will note we are also missing most of the product images that did not make the migration.

This is the link to Jointsystems.us general category chosen because it has some cheap items. Payment by card is in test mode but you get no popup cart when you select n item in any category. https://jointsystems.us/110-general THanks for the response! This is a link to jointsystms.com/shop where you do get a popup cart but their is no choice to pay by card? Also in test mode: https://jointsystems.com/shop/index.php Likewise is a link to https://jointsystem.org/shop/ where you do get a pop up cart but again with no card payment choice. https://jointsystem.org/shop/ You will note we are also missing most of the product images that did not make the migration.