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Joint Systems

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  1. Here are the last two entries on the error log. 7-Nov-2019 09:20:41 US/Eastern] PHP Notice: Trying to get property of non-object in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106 [07-Nov-2019 09:21:11 US/Eastern] PHP Notice: Undefined index: subcategories in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106 [07-Nov-2019 09:21:11 US/Eastern] PHP Notice: Trying to get property of non-object in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106
  2. Attached. Dewalt Sept 2019 active 1-500.csv
  3. Took out the dashes using excel general replacement, same result.
  4. Are dashes a problem? Will try taking them out. These are manufacturers part numbers, will leave the dashes in the names.
  5. I was trying to import some 500 products. Verification was 100%. When it got to the beginning of the import it stopped with 5 products errors out of 500. Do not know what is wrong with products as there is no reason given. Note at the bottom of the import the links for the same five products were rewritten. Nothing was imported, had the same issues with Prestashop 1.7+. I deleted the 5 items that were reported as errors, they tried to import again. Same 100 verified then 5 more errors appeared, deleted those. Tried to reimport, got 5 more errors?
  6. The Authorize.net payment error Malformed response was caused by curl being disabled on the server (for security reasons) once enabled it worked. Still getting the On google chrome on three stores but not on Microsoft edge. Anyone else experienced this or know what the solution is? Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.
  7. This error message appears after successful Amazon Pay log in and halts payment. Note: addresses is misspelled in the error message adresses. "Details: error thrown [Object object] Text status: Parsererror" Note addresses is misspelled in the error message. "Details: error thrown [Object object] Text status: Parsererror" Amazon support agent does not recognize the error message, is this a TB message? Amazon after sign
  8. This turned out to be caused by Curl being disabled on the server for "security reasons". When it was enabled the Authorize payment module worked.
  9. We were getting the Too heavy error on one shop out of 14 and don't offer free shipping as many items we sell the shipping cost exceeds the profit due to the weight. Very strange as all the shops have the same shipping configuration. We offer UPS and Fedex using the built in carrier modules which are online. In this case the only item in the cart are some plastic fuel filters weighing less than a lb. This turned out to be a database issue. We copied a database from a similar shop that was working correctly, modified it to the shop url and that fixed it.
  10. We are getting the Too heavy error on one shop out of 14 and don't offer free shipping as many items we sell the shipping cost exceeds the profit due to the weight. Very strange as all the shops have the same shipping configuration. We offer UPS and Fedex using the built in carrier modules which are online. In this case the only item in the cart are some plastic fuel filters weighing less than a lb.
  11. In several to TB migrations we have lost the theme pictures but not always and this is from the standard PS bootstrap theme. We have found that it is best to leave the shop in maintenance mode while you run updater, and also found it is necessary to update authorize.net BEFORE running updater and core updater this seems to eliminate picture loss.
  12. This is what it is supposed to look like. Not showing the connection tab as that shows the keys. When it is messed up all the items are on a single page with no tabs and no save button. We are getting this technical error on HostWinds but not Hostgator when you try to checkout with Amazon Pay which Amazon says is not due to their module.
  13. This is what a messed up setup looks like.
  14. Amazon Pay setup works in TB 1.08 but is messed up in 1.1 If you install first in prestashop it comes through in 1.08 but you have to remember to not disable non-native modules. Amazon payments once installed works in 1.1 if you set it up in earlier versions.
  15. Amazon Pay setup works in TB 1.08 but is messed up in 1.1 If you install first in prestashop it comes through in 1.08 but you have to remember to not disable non-native modules. Amazon payments once installed works in 1.1 if you set it up in earlier versions.
  16. We have been repeatedly getting this error appearing in logs since migration. [31-Oct-2019 08:14:54 US/Eastern] PHP Notice: Trying to get property of non-object in /home/usenginescorp/public_html/usengines.net/cache/smarty/compile/28/f0/06/28f006dfbde8c07fbc26ecff8a4accb616092e8b_0.file.category.tpl.php on line 106 We disabled smarty cache and then this full page message appeared. Does someone know the solution
  17. Just discovered that 25,000 products were no longer indexed after migration. Running search cured this but if you migrate to TB make sure you run search to re-index products. Good idea to run prestashop cleaner Check and fix before migrating. Then run the TB cleaner check and fix before jumping to TB 1.1. Had much greater success where the theme came through without losing pictures.
  18. Is there a Thirty Bees Amazon Payment module, the PrestaShop 2.30 module ends up being unusable as you can't save the configuration?
  19. After upgrading from 1.08 to 1.1 the only payment showing up at checkout is wire though in the payment module Amazon pay, authorize.net, and check are also enabled and configured? Numerous boxes are checked off in the Amazon Pay to display the option yet none appear?
  20. I set up amazon payments on several TB sites. When trying to check out in a test mode on usengines.net received this error. "Technical error: unable to save addresses". An account was created for the test customer and the address was saved when the account was created and successfully saved?
  21. Error log from usengines.org thrown in /home/usenginescorp/public_html/usengine.org/modules/amzpayments/controllers/front/amzpayments.php on line 342 line 342 $physical_destination = $reference_details_result_wrapper->GetOrderReferenceDetailsResult->getOrderReferenceDetails() There is no error shown from authorize AIM module.
  22. No longer have the problem after updating to 1.1 version as recommended. On another store jointsystems.org/shop also had same error where the customers address would not save. Upgrading to 1.1. did not solve the issue which originated when I migrated the store from Prestashop 1.6.24. The error was caused by the associated database tables. Copied the working ones from the parent store and dropped the non working ones and replaced them, this solved the problem.
  23. Rolled back to 1.1 stable and now shipping methods and CC check out now appear. still getting error from authorize AIM "Authorize.net returned a malformed response, aborted."
  24. CreativeSystemsusa was upgraded to 1.1x and after the Nira theme was applied you could use the shopping cart which already had items in it though they did not appear in 1.08. After the upgrade received this error: The following module(s) were not installed properly blocksupplier : Technical error: thirty bees could not install this module. ×Warning: You may have to regenerate images to fit with this new theme. Though at least 10 shipping choices were checked off but only two showed up? When attempting to check out CC choice did not appear though enabled. One apparent bug is when Amazon pay was added all the columns shifted to the right in the payment module country restrictions where check marks that were in the bank wire column now appeared in the check column. Checkmarks in the authorize aim were shifted to the bank wire. Amazon aim column was empty.
  25. I uploaded and installed the Niara theme and now you can add items to the cart but upon checkout still getting error from authorize AIM "Authorize.net returned a malformed response, aborted." Hostwinds says all thirty bees sever requirements are installed. Will authorize Pro work on thirty bees? The application requirement is fully satisfied as you can find from the below details. Please let us know if you require more assistance. [root@ded1246 ~]# /opt/cpanel/ea-php71/root/usr/bin/php -m bcmath calendar Core ctype curl date dom fileinfo filter ftp gd hash imap intl json libxml mbstring mcrypt memcached mysqli mysqlnd openssl pcntl pcre PDO pdo_mysql pdo_sqlite Phar posix readline Reflection session SimpleXML soap sockets SPL sqlite3 standard tokenizer wddx xml xmlreader xmlwriter xsl Zend OPcache zip zlib [Zend Modules] Zend OPcache [root@ded1246 ~]# /opt/cpanel/ea-php71/root/usr/bin/php -i | grep "allow_url_fopen|allow_url_include|post_max_size|max_input_vars|upload_max_filesize|expose_php" allow_url_fopen => On => On allow_url_include => Off => Off expose_php => Off => Off max_input_vars => 10000 => 10000 post_max_size => 32M => 32M upload_max_filesize => 25M => 25M [root@ded1246 ~]# httpd -M | grep "rewrite|auth_basic|security" auth_basic_module (shared) rewrite_module (shared) security2_module (shared) [root@ded1246 ~]# Alex Reynolds Tier 5 Technical Support 1-888-404-1279
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