x97wehner

@datakick?

The Chex module from @datakick does most things much better than the regular checkouts. It has one issue though that I can't easily figure out. If a product is discounted/on sale, it only shows the discounted price in the cart summary, not the regular price to reassure the buyer it is discounted. This is what I mean: This is the current state when a product is $100 regular and has special price discounted to $85. What has become the standard across online retailers is to show it instead like this. Which is not currently possible with the module that I see: The standard software checkouts do this already. Does anyone know how to make it operate this way in Chex for the best buying experience?

That's unfortunate, but thanks again for the help with the first part.

This helps me half-way, so thank you very much. For my shop's default currency when there is a sale, it populates perfectly. There are still a couple other situations I'm still struggling with here: - When there is no sale, it's filling in the regular price into the sale_price node. It should be null if there is no sale. - It doesn't bring in the base price from the specific price into the price node. Only the base price from the product/combination in default shop currency populates. We have country and currency specific pricing in so the base price from the specific price needs to show in the price node. I'm sure these can be handled as well, I just can't figure it out myself. Do you know how @datakick?

Google product feeds ask for a sale price if it's available. I'm trying to figure out how to set this up within my XML feed with @datakick module and am stuck. Today, the feed just shows the <g:price> node as the actual final price, whether discounted or not. What should happen is that in the XML feed: <g:price> Should always equal the non-discounted price. (The base price from the product, combination, or the specific price being used) <g:sale_price> Should always equal the discounted price if the product or combination is discounted. Comes from the product, combination, or specific price being used. Otherwise would be null if not discounted. Has anyone figured out if and how to make the @datakick module make this setup work? If so, what formulas are you using? Thanks for the help

No one else has encountered this, or has any idea of an easy way to resolve it? @datakick?

No errors on that. The only error I get is that the price I submit to the feed, which is in the local country currency price, is different than what the crawler picks up (The default currency price for US.)

Hi, I'm looking for some guidance on the best path forward here. The situation is this: We have one domain and one TB installation on it. It's single store. Each product is its default currency price (USD) that is served up from default settings. Each product has a country specific price set as well in their localized currency. (Set when the page loads using the native maxmind behavior) Google merchant center for non-US countries seems to only be picking up the USD price when crawling as shown in the image below. Has anyone encountered this behavior before? I'd really prefer not to setup multi-store just to maintain efficiency. Can error be resolved another way? Thanks.

Interesting. Thanks. I checked GA and the drop in tracking aligns with their deprecation of UA tagged properties and, at least my configuration, isn't connecting GA4 to TB. I'll investigate if it's my configuration error or if a revision is needed for the module.

I am, and since you mentioned it, I've now disabled and the correct number displays in the dash.

Okay, something very strange is happening. I just checked my development site and I see the exact same result in the metric listed for visits as shown below. This number is impossible since the development site is not public facing and has a completely different database and gets no visitors but me. Where is this visit metric supposed to be sourcing from? It has to be an error in the code. @datakick

No difference.

As you can see, it's still counting in the db. Just not showing on the dashboard it seems

Yes

Hoping someone can help me here. The visits on my dashboard stopped counting on the 5th as shown in the attached image. I can't figure out what would have caused this? Google analytics is still working and counting my visitors and so are the rest of the dash statistics, just not TB. I checked the stats report too and it seems to show TB counting correctly as well. Any idea what could be the cause and how to resolve? Is it a dashboard bug?

I believe, as you've pointed out, to continue usage of TB over time, more custom dev of the store front will be needed for the reasons you have pointed out. The devs are doing a great job maintaining and improving the back end to keep it state of the art, but we all see the lack of front end user interface improvements and themes being developed for TB. The great news is that the Panda v1 theme has just been updated for TB this week, that that's a huge step forward. Every year I evaluate the overall cost of TB vs others (Shopify/BigCommerce/Magento/etc) and always TB comes out with lower cost of usage for us, even after paying some short term custom dev costs for the front end.

This is huge news

Not responsive, as in the lettering flows off screen? Or as in it locks up and doesn't work? If the former, then different devices may render it differently. Just check to see that your css implemented with custom code on TB isn't interfering with the default theme stying css.

Awesome. I appreciate the quick follow-up and fix.

I tried this and doesn't seem to work given the combinations have multiple attributes. If returns null in all scenarios that I tried. I ended up getting it to work like this. <g:color> if(attributeValue.attributeType == 'color', attributeValue.value, trim(toString(null))) </g:color> I'm sure there is a better way, but this is the only way I could make this one work. If there is, please show. Now I'm struggling to figure out how to grab just the size attribute from a combination with many attributes. And insight @datakick?

Hello, I'm using the datakick module and trying to figure out how to parse out the color name from my combinations and add it to a google data feed. I have the structure working for everything else except I cannot establish how to pull just the color from a combination that has multiple attributes into the g:color data field. Anyone know this? @datakick

I think my question was misunderstood. I'm simply asking how it's supposed to work when IMAP is enabled, because I don't see that it's doing anything. Here is the situation: I have a store contact in TB called 'Customer Service' with a dedicated email address, [email protected] When someone submits the contact form, it adds to the customer service thread in TB and also sends the same message via email to [email protected] that we respond to via third party email client with IMAP enabled on our web host. This has worked fine for me for a long time If I respond to this thread in the back office, then if customer replies back the thread links the records. If I respond to this thread via my email client, the response never makes it back to TB, as I would expect. I recently enabled IMAP in customer service to see if this would change anything. My hope was that it would pull my email thread with the customer from the email client via web host IMAP, back into TB and associate it. So far it has not. So, if it doesn't do what I explained in the last bullet, then what is it's purpose since I was already getting the emails sent to me automatically and nothing ever auto-flags the email thread as closed. It takes manually going into TB back office and clicking closed. Thanks.

Hi, I'm finally trying to utilize the IMAP feature for customer service. I believe it's configured correctly, but I'm not seeing any responses that were made from my desktop client flow in. As I understand it, this should enable IMAP for the message so that if I respond from an email client with the imap account enabled, the response should flow back into TB. It's not happening. Am I wrong in this assumption?

I use the same theme as you and I'm on the same PHP version and I use this module https://addons.prestashop.com/en/analytics-statistics/27146-premium-google-tag-manager.html as it tracks your Facebook pixel as well as uses Google tag manager and multiple other things.

I've been swamped the last couple days. Plan to get back to it this weekend. Thanks.