Chandra Posted November 8, 2017 Posted November 8, 2017 Hi, Just migrated to TB and am getting this error when a new user account is created. Kindly give me a hand. ``` [ThirtyBeesDatabaseException] BIGINT UNSIGNED value is out of range in '(xxc_tdb.s.id_sponsor - 361)' SELECT s.* FROM ps_referralprogram s WHERE (s.id_sponsor - 361) at line 808 in file classes/db/Db.php 803. if ($webserviceCall && $errno) { 804. $dbg = debugbacktrace(); 805. WebserviceRequest::getInstance()->setError(500, '[SQL Error] '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97); 806. } elseif (PSDEBUGSQL_ && $errno && !defined('TBINSTALLATIONIN_PROGRESS')) { 807. if ($sql) { 808. throw new PrestaShopDatabaseException($this->getMsgError().''.$sql.''); 809. } 810. 811. throw new PrestaShopDatabaseException($this->getMsgError()); 812. } 813. } DbCore->displayError - [line 460 - classes/db/Db.php] - [1 Arguments] DbCore->query - [line 673 - classes/db/Db.php] - [1 Arguments] DbCore->executeS - [line 91 - modules/referralprogram/ReferralProgramModule.php] - [1 Arguments] ReferralProgramModule::getSponsorFriend - [line 725 - modules/referralprogram/referralprogram.php] - [1 Arguments] ReferralProgram->hookAdminCustomers - [line 771 - classes/Hook.php] - [1 Arguments] HookCore::coreCallHook - [line 489 - classes/Hook.php] - [3 Arguments] HookCore::execWithoutCache - [line 280 - classes/Hook.php] - [7 Arguments] HookCore::exec - [line 211 - config/smarty.config.inc.php] - [3 Arguments] smartyHook - [line 274 - config/smarty.config.inc.php] - [2 Arguments] SmartyLazyRegister->__call - [line 856 - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code] - [2 Arguments] content_5a033ff55220a7_84235799 - [line 188 - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php] - [1 Arguments] Smarty_Internal_TemplateBase->fetch - [line 424 - classes/SmartyCustom.php] - [7 Arguments] Smarty_Custom_Template->fetch - [line 378 - classes/helper/Helper.php] HelperCore->generate - [line 83 - classes/helper/HelperView.php] HelperViewCore->generateView - [line 3054 - classes/controller/AdminController.php] AdminControllerCore->renderView - [line 997 - controllers/admin/AdminCustomersController.php] AdminCustomersControllerCore->renderView - [line 2420 - classes/controller/AdminController.php] AdminControllerCore->initContent - [line 244 - controllers/admin/AdminCustomersController.php] AdminCustomersControllerCore->initContent - [line 366 - classes/controller/Controller.php] ControllerCore->run - [line 743 - classes/Dispatcher.php] DispatcherCore->dispatch - [line 58 - admin/index.php] ```
0 SLiCK_303 Posted November 8, 2017 Posted November 8, 2017 is your idsponsor in psreferralprogram an int(10) ?
0 Chandra Posted November 8, 2017 Author Posted November 8, 2017 Yes Field name Type Allow nulls? Key Default value Extras id_referralprogram int(10) unsigned No Primary NULL auto_increment id_sponsor int(10) unsigned No None NULL email varchar(255) No None NULL lastname varchar(128) No None NULL firstname varchar(128) No None NULL id_customer int(10) unsigned Yes None NULL id_cart_rule int(10) unsigned Yes None NULL id_cart_rule_sponsor int(10) unsigned Yes None NULL date_add datetime No None NULL date_upd datetime No None NULL
0 SLiCK_303 Posted November 8, 2017 Posted November 8, 2017 I'm clueless then, hopefully someone else can help.
0 Chandra Posted November 9, 2017 Author Posted November 9, 2017 The first line below is the offending line 725 of referralprogram.php Is there anything obvious here? I am reading that the current versions of mysql have bigint/unsigned related changes. $friends = ReferralProgramModule::getSponsorFriend((int) $customer->id); if ($idReferralprogram = ReferralProgramModule::isSponsorised((int) $customer->id, true)) { $referralprogram = new ReferralProgramModule((int) $idReferralprogram); $sponsor = new Customer((int) $referralprogram->id_sponsor); }
0 Traumflug Posted November 9, 2017 Posted November 9, 2017 I don't have this module, but this code looks suspicious: ...`.`id_sponsor` - 361)' I'd bet this should read ...`.`id_sponsor` = 361)' Note the =.
0 Traumflug Posted November 9, 2017 Posted November 9, 2017 I've opened a bug report for this issue to not forget it: https://github.com/thirtybees/referralprogram/issues/1
0 lesley Posted November 11, 2018 Posted November 11, 2018 Is this still causing an issue for you? I cannot reproduce it, I have tried in both the front and back office.
Question
Chandra
Hi, Just migrated to TB and am getting this error when a new user account is created. Kindly give me a hand.
``` [ThirtyBeesDatabaseException]
BIGINT UNSIGNED value is out of range in '(
xxc_tdb
.s
.id_sponsor
- 361)'SELECT s.* FROM
ps_referralprogram
s WHERE (s.id_sponsor
- 361)at line 808 in file classes/db/Db.php 803. if ($webserviceCall && $errno) { 804. $dbg = debugbacktrace(); 805. WebserviceRequest::getInstance()->setError(500, '[SQL Error] '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97); 806. } elseif (PSDEBUGSQL_ && $errno && !defined('TBINSTALLATIONIN_PROGRESS')) { 807. if ($sql) { 808. throw new PrestaShopDatabaseException($this->getMsgError().'
'); 809. } 810. 811. throw new PrestaShopDatabaseException($this->getMsgError()); 812. } 813. } DbCore->displayError - [line 460 - classes/db/Db.php] - [1 Arguments] DbCore->query - [line 673 - classes/db/Db.php] - [1 Arguments] DbCore->executeS - [line 91 - modules/referralprogram/ReferralProgramModule.php] - [1 Arguments] ReferralProgramModule::getSponsorFriend - [line 725 - modules/referralprogram/referralprogram.php] - [1 Arguments] ReferralProgram->hookAdminCustomers - [line 771 - classes/Hook.php] - [1 Arguments] HookCore::coreCallHook - [line 489 - classes/Hook.php] - [3 Arguments] HookCore::execWithoutCache - [line 280 - classes/Hook.php] - [7 Arguments] HookCore::exec - [line 211 - config/smarty.config.inc.php] - [3 Arguments] smartyHook - [line 274 - config/smarty.config.inc.php] - [2 Arguments] SmartyLazyRegister->__call - [line 856 - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code] - [2 Arguments] content_5a033ff55220a7_84235799 - [line 188 - vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php] - [1 Arguments] Smarty_Internal_TemplateBase->fetch - [line 424 - classes/SmartyCustom.php] - [7 Arguments] Smarty_Custom_Template->fetch - [line 378 - classes/helper/Helper.php] HelperCore->generate - [line 83 - classes/helper/HelperView.php] HelperViewCore->generateView - [line 3054 - classes/controller/AdminController.php] AdminControllerCore->renderView - [line 997 - controllers/admin/AdminCustomersController.php] AdminCustomersControllerCore->renderView - [line 2420 - classes/controller/AdminController.php] AdminControllerCore->initContent - [line 244 - controllers/admin/AdminCustomersController.php] AdminCustomersControllerCore->initContent - [line 366 - classes/controller/Controller.php] ControllerCore->run - [line 743 - classes/Dispatcher.php] DispatcherCore->dispatch - [line 58 - admin/index.php] ```7 answers to this question
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