Dashboard statistic stops registering sales

[veldepatrick]

Hi,

Since last week, my dashboard statistic module suddenly stopped registering sales etc. It just shows a flat line since begin of january. I checked the error log and found this:

[Tue Jan 08 15:04:55.418180 2019] [:error] [pid 24724] [client 85.150.219.252:49676] PHP Warning:  Division by zero in /home/krachtshop/domains/krachtshop.nl/public_html/modules/dashtrends/dashtrends.php on line 326, referer: https://krachtshop.nl/admin1864/index.php?controller=AdminDashboard&token=0ee75e2a853bc1fa474b35028931db79

 

I checked and line 326 of that file is this:

  $translation = $normalMin + ($compareDate - $compareMin) * ($normalSize / $compareSize);

But I'm not to technical and don't know what to do. Can anyone see what's the problem of this error?

Kind regards,

Patrick

 

[SLiCK_303]

what version of tb are you using?  Is this site a migrated one?

[musicmaster]

The only zero it can divide by is CompareSize. I don't know the code very well but my suggestion is to experiment with the (comparison)-period.

[veldepatrick]

Hi Musicmaster,

Thanks for you reply. I disabled the 'comparison period'. But sales are still not shown.

I'll keep looking..

[wakabayashi]

@veldepatrick does the problem still exits? 

[veldepatrick]

Hi wakabayashi,

Yes the problem still exists. I don't have a clue, I can't find any specific error in my logfile related to this.

Any ideas are welcome...

[Pedalman]

Just asking into the blue: Did you change your statuses? Don't laugh but if there is no status set that tells the db that an order was sold than...

[veldepatrick]

Hi PedalMan, 

No I did not change my statuses. 

I eventually solved it by downloading the statsmodule and statsdata modules from thirtybees github. Deleting the old modules and uploading the new. Somehow it solved the problem.

Anyhow, everybody thanks for your help.