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Urgent help: PayPal module doesn't work for some customers


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Posted

Hello,

I have a bizarre problem: a customer is trying to pay for an order and PayPal module returns him an error message: 'An error has occurred' with no more info.

I try to place a trial order and I can access to PayPal payment with no problem.

Can anyone please try to place an order in colectalia.com ?

I just need to know if PayPal module leads to PayPal site from your end, you don't need to finish the order (click 'return to Colectalia' to cancel where you are in PayPal's interface).

Thanks in advance.

Posted

Yeah, there will be one soon. I am familiar with the issues, that is why I have been testing a fix out to make sure it will work for the widest group of shops. 

  • Like 1
Posted

Hi Lesley,

When I've updated the PayPal module all the back office crashed. I can't regain access to back end. I even can't decrypt the Error 500 message.

Posted

Hey, you might be able to fix this one, ftp into the module and replace the contents of the paypal.php file in the module with this, (removed wrong link)

Last minute commit had some hidden characters in it. 

  • Like 1

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