My Website has been hacked any specialists out there

[The Pellet Guy]

As the title  we had some weird stuff going on yesterday  a 63gig error log filling up the SSD  alerted me to it and i seemed to spend all day fixing and chasing problems only to be greated with this (SEE SCREENSHOT) at 3.15pm GMT

I have a sneaky feeling  the host has problems as over the last 12 hrs things seem to be shutting down there end  client protal access  has gone and a few other things,  all my company websites  are on that dedicated server and all hacked with the same front page.

I just don't know where to start, im reasonably good with moving files around but wouldnt know what files should or should not be on the server  

Is there anyone on here that can offer me a little advice I have packed up and downloaded my entire Home directory as a start  from WHM  in case someone decides to delete all the graft i have put in and im downloading the databases now

 

is there anything else I can do until I gain access to the client log in and get access  to the 10's of tickets I have sent the host

 

Paul

 

 

[The Pellet Guy]

35 minutes ago, haylau said:

Prices being shown is also part of groups. Check the settings in Groups

I already checked all those settings  and they are good too  😞

[haylau]

Some other thoughts

 

1) Are payment options linked to the the correct groups, carriers and countries? (Modules > payment)- I had this very problem over the weekend after upgrading to blueing edge, some options had been ‘changed’

2) Can you check your database table ps_configuration to see if your PS_CATALOG_MODE

3) make sure that your products are "available to order"

 

[The Pellet Guy]

On 9/5/2020 at 8:52 AM, zen said:

 then modify the config file to connect to DB, then you are good to go for the first step,

Fresh install complete   

 

whats the exact file i need to edit to point to the old database?

Edited September 7, 2020 by The Pellet Guy

[led24ee]

Try this root/config/settings.inc.php

[The Pellet Guy]

Fresh site added to server worked out how to drop the database in  (this has been one serious learning curve)  same result  everything works fine no prices on the shopping cart 😞

Now I know how to add a database im going to try an old database backup, at least then if the prices show I know the database has been got at if they dont I need to start looking at Thirty Bees Files

 

 

 

 

 

[The Pellet Guy]

Guys sorry to keep posting but made some progress from the last post restored a data base backup from the 26th of August  I have lost a few sales and some product additions  but the prices are back

from that I can presume my database has been got at the additional products and banners and bits i made  I can re add   but how can i get the customers and sales added back efficiently ?

 

[zen]

10 minutes ago, The Pellet Guy said:

Guys sorry to keep posting but made some progress from the last post restored a data base backup from the 26th of August  I have lost a few sales and some product additions  but the prices are back

from that I can presume my database has been got at the additional products and banners and bits i made  I can re add   but how can i get the customers and sales added back efficiently ?

 

I believe you need help, from people who know well TB databases, it's not so complicated, just a mess because of multishop.. with a little time.. i believe your new database can be reperaired..  I can help you if you want, contact me in PM.