New user / Site crashes.

[bhtoys]

Someone from a module I purchased, has logged into my backend and set it up for me. 

Now when a new account is made, the site crashes on them. 
He's saying it has nothing to do with his module, or changes he made. But it worked before, and not after. 

He made a test account, and it worked fine. This makes no sense.

 

 

[Wartin]

It looks that all modules are off. Try looking at modules for that.

[bhtoys]

I’ll check, but it makes no sense that existing accounts work fine, just new accounts make it crash. 
This was working perfectly. Nothing changed on my behalf.

So how does an entire section "Customers" reset itself to not have all sections filled as it was before. 


 

Edited September 26, 2020 by bhtoys

[datakick]

Go to Customer > Groups and check that all groups have enabled all modules

 

[musicmaster]

Enable debug mode when you have an error. That way you can see an error message and you know what is going wrong.