Jump to content
thirty bees forum

Datakick module and Google feed - wrong image beint sent and question about shipping costs


Recommended Posts

Posted

Hi @datakick,

For some products (not all), it looks like the datakick feed is sending a tiny image preview to Google Merchant Center instead of the original. How can I fix this?

Also, is there a way to automatically send shipping costs per country to Google Merchant Center?

Thanks

Posted (edited)

I have two separate feeds setup for our store. One for each country we sell to. That way it sends the correct links, images, and prices to google for the country. The xml for each is attached. It sends full size photos.

US feed.xml CA feed.xml

Edited by x97wehner
Posted

Thank you, @x97wehner

I realised when downloading your XML that I can check the links provided in the feed. And they're fine. So I don't understand why Google is complaining / or even how Google is getting the wrong image size.

  • Like 1
Posted

Tiny preview images issue:

This usually happens when the feed is referencing thumbnail or cached images. To fix it, make sure image_link pulls the original high-res image. You can correct this in datakick or override it with a supplemental feed or rule

  • Thanks 1
Posted

The problem was that Google was also crawling the page and taking those images instead of the ones in the feed. Crawling is now deactivated and the images are being correctly pulled from the feed.

  • 2 weeks later...
Posted
On 6/11/2025 at 2:59 PM, x97wehner said:

I have two separate feeds setup for our store. One for each country we sell to. That way it sends the correct links, images, and prices to google for the country. The xml for each is attached. It sends full size photos.

US feed.xml 3.81 kB · 5 downloads CA feed.xml 3.58 kB · 1 download

It looks like your feed also does not send the shipping weight. Is this correct or did I not see it in the xml?

Posted

The standard template that datakick module installs do not contain shipping weight by default.

You can very easily add it, though.

GMC documentation https://support.google.com/merchants/answer/6324503?hl=en tells us that they are looking for element like this

<g:shipping_weight>3 kg</g:shipping_weight> 

So let's edit the template, and add this element under <entry> node

image.thumb.png.ff054168f02d878ae1b9b34febc0c5f9.png

To get data in correct format, you need to use the expression 

product.packageWeight + " kg"

Note that you need to do this twice if you are using GMC template for combinations, as there are two <entry> nodes in template, one for products without combinations, one for products with combination. In this case, you will need to use different expression in second node:

combination.packageWeight + " kg"

You can download this template:  gmc-with-weight.json and install it into your datakick module, as an inspiration

 

  • Like 1
  • Thanks 2

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...