30knees

Cool! I'll mark as solved (and need to post for that - I can't select dekker's post)

Nope. I only have enabled: Website Payments Standard

Hi, I have a PayPal order that is marked as paid in the shop but online in my PayPal account it's marked as pending. Is there a setting somewhere that I overlooked or might this be a bug?

Waiting for the reply. :-) If it's not the plus, I'm wondering whether she used the letter oh instead of a zero. Thanks for the explanation of the *!

A customer wrote today saying they couldn't order because their phone number was being rejected as invalid. I followed the instruction here https://www.prestashop.com/forums/topic/393876-how-disable-phone-number-format-check/ and did this: Find in classes/Validate.php public static function isPhoneNumber($number) { return preg_match('/^[+0-9. ()-]*$/', $number); } and change to: public static function isPhoneNumber($number) { return true; } I'm wondering what the customer might have entered that gave the error. Do I read the original code properly that it demands a plus? If so, it might be a good idea to change that. I'm sure this affects lots of customers.

This is smart. Did you find a fix in the meantime?

@jamesblond008 Awesome! So I can only mark my own posts as the correct one.

I don't think I have that. Neither primary post nor any other post. See screenshots. I used to have it, but something changed. I thought it was the forum software. But maybe it's my account?

I don't think so. The state was filled out initially when "state" was active. And it didn't work when state was active and the state was still there from the first attempt. I had to re-save the address after turning off "state" to get the state dropped from the address.

I solved the problem, and I think this is a bug. "State required" was activated. When I turned it off, I tried checking out, but that didn't work. Then I thought of going back into the address and saving the address again without the "state" field. That worked. But why would having the state activated cause this problem?

The product can allow all carriers and the country is enabled. If I move the country to another carrier I get the same message.

The database entries under tb_country for two countries that belong to the same zone with the same carrier, where one works (Poland) and the other doesn't (Italy) are also the same. Is there any other place in the database I can check?

The error is back, unfortunately, and we are no longer using OPC. I have the country, a zone, and a carrier. Any ideas for the trouble shooting?

OK, that's it. :) I made the mistake of assuming all customers under customers are registered - this is different behaviour than my old shop. The customer is twice as a guest and once as a registered customer. So no bug after all.

OK, I'll take a look at it!

Hi, A customer has been able to register three times with the same email address. I am not able to do so, so I don't understand how this happened. The customer shows up three times in the backend under "Customers", with three different customer IDs. Also, if relevant for the bug hunting, the customer was unable to finalise their purchase and got the error that delivery to their address was not possible (even though the country has a zone and a carrier): There is 1 error There are no carriers that deliver to the address you selected. « Back The product selection cannot be delivered by the available carrier(s). Please amend your cart. Their address is also three times in the backend under Customers>Addresses (btw, I think it's a bit odd that the addresses don't show up when you click on the customer's details).

Welcome back and stay safe!

@wakabayashi No, I haven't. Here in the forum people are always saying it's super buggy, so I thought best not to use it. What do you think?

Strange, I don't have "Topic Tools". See my screenshot.

I'd like to mark threads as solved and also choose the best post. Where do I do this?

Yep, that was it! Thanks :)

Solved: RewriteEngine On RewriteCond %{REQUESTURI} ^/productinfo.php$ RewriteCond %{QUERYSTRING} ^productsid=5 RewriteRule ^(.*)$ https://www.shop.com/index.php?id_product=17&controller=product [R=301,L]

Hi, I have a suggestion on how to improve the page Catalog - Monitoring. It's a great idea, but poorly implemented. I think with a quick tweak it would be much more helpful. I'd like the page to show in a simple table format all products, their attributes, and the available stock. Please let me know what it would cost. I'd like to make this module available to the community. It would be even more awesome if one could also add stock from there, too.

Thanks for sharing the solution!

Just as an update, for now I am using https://coingate.com/plugins/prestashop