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  1. Update: It seems to have sorted itself out. Don't know how or why - but they are now appearing. Regards, Claire
  2. Hey Slick Sorry I disappeared off the radar yesterday afternoon and evening. Today I'm having a 'mare with the internet and pages not loading, or loading very slow -frustrating to say the least. Anyway, I am adding the images via the backend in categories - overnight however, two of the images I uploaded that didn't show yesterday even after clearing my browser - they now appear! I am adding the images that are missing in the categories and hope perhaps the same thing happens again - that they just re-appear. It's not the product images that are the issue - it's the sub-category images - so I'll just see if they magically re-appear again in a few hours or something. Thanks . ;)
  3. Hey, So, I am trying to re-add some sub-category images (I stupidly deleted some that were in there already) but they don't appear on the front end of the website. They are there in the back office when I upload. What could be the reason for this please? I tried regenerating images and this has not worked. Cleared browser etc. Categories and Products are ticked in Preferences / Images What causes this to happen? Thanks in advance. My site https://lovely-gifts.co.uk Claire
  4. Much appreciated and you've feedback so I'm happy to trust. I've certainly no idea how to do this product combination fix anyway.
  5. Hi Zen, Oh well that's definately something I wouldn't have thought of. I'd be most grateful thank you. I'll send you link and login ... thanks in advance. Claire
  6. Hi, sorry in advance for this long one, however, I thought it would be useful to know what steps I've tried thus far. Since migrating to a new web host, upon adding new products and their image, the image is not appearing as it should. They are there in the back office. When hovering over the image on the product page, I can see the image is there. Therefore, the thickbox is not it's full size if that makes sense? See link to page. It does not appear on the sub category page either https://lovely-gifts.co.uk/bath-body-gifts/bath-time-gift-bundles/bath-bomb-barmi-gift-bundle Original product images prior to migrating, are intact. It's just new products I'm trying to add>> https://lovely-gifts.co.uk/bath-time-gift-bundles Troubleshooting Actions I've Taken in order Tried changing the permissions on the img folders (p) from 755 to 777. This did not work so reverted back. Re-uploaded the image (.jpg) - cleared cache in my browser - did not work. I'm not sure if the image uploaded in back office products is meant to be found in my file directory in cpanel or not. However, I checked and it's not there. Checked the image file path in cpanel '1679-thickbox_default.jpg' is there, as is the image uploaded '1679.jpg'. All other _default .jpgs are there too. Tried re-generating the images - no change Disabled and enabled New Products module - no change. (Whether on or off, the product image doesn't 'open up' in the thickbox_default Uninstalled some modules - no change. disabled and re-enabled other modules - no change Preferences / Images - all boxes ticked Turned webp images to off and the new product images appeared! However, now, lots of images throughout the site are not displaying. There's just the placeholder image. So, it's prob something to do with setting up the images right somewhere - unsure where. Changed image format from Use Jpg to Use PNG only if base images....this brought back all images from site however, the new ones I've tried to add when adding new products, have gone back to not showing properly again. And these are all my findings and checks. Now I'm a little unsure what to do now as I'm no expert. I just can't think what to do next. Below is the .htacces code copied from backend office - is there anything in there that might be causing this issue? As stated earlier, I've just migrated to a new web host so this could be a contributing factor perhaps? # ~~start~~ Do not remove this comment, thirty bees will keep automatically the code outside this comment when .htaccess will be generated again # .htaccess automatically generated by thirty bees e-commerce open-source solution # http://www.thirtybees.com - http://www.thirtybees.com/forums <IfModule mod_rewrite.c> <IfModule mod_env.c> SetEnv HTTP_MOD_REWRITE On </IfModule> RewriteEngine on #Domain: www.lovely-gifts.co.uk RewriteRule . - [E=REWRITEBASE:/] RewriteRule ^api$ api/ [L] RewriteRule ^api/(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L] # Images RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L] RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$1$2$3.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L] RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L] RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L] RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/c/$1$2$3.webp [L] RewriteCond %{HTTP_HOST} ^www.lovely-gifts.co.uk$ RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L] RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/c/$1$2.webp [L] # AlphaImageLoader for IE and fancybox RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L] # Dispatcher RewriteCond %{REQUEST_FILENAME} -s [OR] RewriteCond %{REQUEST_FILENAME} -l [OR] RewriteCond %{REQUEST_FILENAME} -d RewriteRule ^.*$ - [NC,L] RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L] </IfModule> AddType application/vnd.ms-fontobject .eot AddType font/ttf .ttf AddType font/otf .otf AddType application/font-woff .woff AddType application/font-woff2 .woff2 <IfModule mod_headers.c> <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|svg)$"> Header set Access-Control-Allow-Origin "*" </FilesMatch> </IfModule> #If rewrite mod isn't enabled ErrorDocument 404 /index.php?controller=404 # ~~end~~ Do not remove this comment, thirty bees will keep automatically the code outside this comment when .htaccess will be generated again Thanks in advance for any suggestions. Regards, Claire
  7. Hi sorry last few days I've not had the chance to get back on here. AHHH, what a great idea... haha, I should've thought of that really but that's brill. thanks so much.
  8. Hi, I am going to attempt to correct some google unstructured data errors myself - however, I can't seem to find which are the files that I edit directly in my cpanel file manager. So, for example, all the unparsable structured data errors I know are syntax errors and I've used google data testing tool and can see for myself where in the file it needs amending. However, I can't see anywhere what actual file that is. Where is the HTML hard coded files in the file directory please? (This will be my last question for a while haha I hope ;) Thanks in advance. Claire https://lovely-gifts.co.uk
  9. Bless you thank you. I've been reading and researching and I got the impression that if it's not relevant, I don't need to do anything. However, agree on the working progress of the overall website is my main goal. I shall focus on the parts that urgently need attending to and try my best to figure it all out. It's great to have this forum though and people like yourselves to just clarify things sometimes, especially since I'm not web code minded. Thanks so much for your guidance. Claire.
  10. Morning, yep done all of the above. I've started validation on Google so await the results. I've got lots of pages with warnings for missing field values such as price valid until, missing review field, missing brand etc... now, I don't have brands module enabled and I don't have expiry dates on prices of the products, therefore, do I need to concern myself with these warnings? Will they affect my ranking? If they are not relevant, should it not matter?
  11. Yep I've just cleared cache from back office dashboard just now but I did check the theme folder before... it says validation started so I guess I wait to see if that's fixed it right? Gosh this is so difficult haha I moved from zen cart because I thought this would be easier, which it is in many ways, but I never had these kind of errors before. ;/
  12. So I did it and Google says this: Cannot continue validation process Affected pages were found. Fix the issue and run validation again https://lovely-gifts.co.uk/blog/4-tips-to-keep-spiders-away-naturally https://lovely-gifts.co.uk/blog/essential-oils-for-tattoo-healing https://lovely-gifts.co.uk/blog/welcome-discount-at-lovely-gifts-pieces-2019 BELOW IS WHAT I DID AS PER ADVISE - <article> <div id="sdsblogArticle" class="clearfix beesblog-post-list-item"> <div id="beesblog-before-post"> {$displayBeesBlogBeforePost} </div> <article> <div class="clearfix beesblog-post-list-item"><div id="beesblog-post-{$post->id|intval}"></div>
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