AndyC Posted July 12, 2019 Share Posted July 12, 2019 (edited) Hi My website has been live now for a month . While on the whole things are getting better . I see on my products have loads of errors on them As per image below .. I have the rewv module and almost every product has a Ean code yet it says all have none .. Is there a module that can fix all issues or is this some thing I have to handle on my own Edited July 12, 2019 by AndyC Link to comment Share on other sites More sharing options...
AndyC Posted September 28, 2019 Author Share Posted September 28, 2019 Almost 2 Months on and I still have this issue with google console.. I have the full Revws module.. Have filled in the Brand and obviously have description filled in.. About 99% of products have a gtin code.. How do you go about getting rid of these errors in TB or do none of you have these console errors Link to comment Share on other sites More sharing options...
dynambee Posted September 28, 2019 Share Posted September 28, 2019 Have you asked @datakick about this problem? As it's his (excellent) module he may have some good insight into what's going on. He mentioned on the forums that he is on holiday right now so you may not get a reply right away. As far as the GTINs go, have you had a look in the tb_product database table to make sure your EANs are stored in the ean13 column, where they should be? Link to comment Share on other sites More sharing options...
AndyC Posted September 28, 2019 Author Share Posted September 28, 2019 Hi ....Just checked eans and the are stored in the right place.. I think reviews are working fine on google as when I search products with stars they are showing up. More worried about google console and these warnings.. I have read they can have a negative impact on your site.. I sometimes regret moving over as I was getting orders with Zencart .. Haven't had a proper sale since moving over Link to comment Share on other sites More sharing options...
dynambee Posted September 28, 2019 Share Posted September 28, 2019 If you think the source of your problem is the revws module then you are likely to get better answers in the active thread about that module. If you're not sure what the problem might be then you probably need to narrow it down a bit, or maybe consider hiring someone to help narrow it down, or even to fix it. When you moved from Zencart to TB did you make sure all your old URLs properly redirected to the right products on your new server? If not then you are probably losing out on traffic and potential customers coming from search engines and from old links around the web. It is not such an easy thing to switch shopping carts but over the long term it's best to have a solid platform to work form. Link to comment Share on other sites More sharing options...
AndyC Posted September 28, 2019 Author Share Posted September 28, 2019 I had to started from scratch and I realise that is 99% of why sales have dropped. I am just trying to do the very best I can to get the best out of TB. Hopefully in time for the Xmas rush.. Like my Google indexed pages have finally reached near to 1000 pages and error count is dropping so things are going in the right direction.. Can't hire anyone now as thanks to google ads they have now bled me dry Link to comment Share on other sites More sharing options...
zen Posted September 28, 2019 Share Posted September 28, 2019 moving from one solution to another is always a risk, it has to be really well done. Good that things are finally moving in the right direction.. do you still have errors that can be fixed ? I personnaly don't use any of SEO module or Meta Tag manager, it's not needed if your template is well done, remember to be really up to date with the Google Rules, they change sometimes and nobody tells you ^^ Link to comment Share on other sites More sharing options...
colorful-ant Posted September 28, 2019 Share Posted September 28, 2019 @AndyC I do not know if it will help you ..... with google structured datahttps://search.google.com/structured-data/testing-tool/u/0/ If you have installed the module "ld+json", it may not show all the values. I have found that with me now. first product option - ld+json second product option - product page (standard details) Link to comment Share on other sites More sharing options...
AndyC Posted September 28, 2019 Author Share Posted September 28, 2019 Yeah I have json installed and filled in.. I see the errors on the link but have no way of figuring them out or how to fix it. I know they only warnings Link to comment Share on other sites More sharing options...
colorful-ant Posted September 28, 2019 Share Posted September 28, 2019 OK - I also have no solution at the moment. At the moment I do not get to it. maybe you can test it, disable the module - empty cache and run the test. after the test you can activate the module again. Link to comment Share on other sites More sharing options...
dynambee Posted September 29, 2019 Share Posted September 29, 2019 17 hours ago, AndyC said: Haven't had a proper sale since moving over Are you sure your site is even working properly for orders? Have you tested it completely with the PayPal (or other payment system) sandbox? Did you make sure that after testing was done that you turned the sandbox off and enabled real payments? Have you had a friend to a full proper order for a low-cost item and complete payment as a test? (Do not do this yourself as you might violate payment provider TOS.) Link to comment Share on other sites More sharing options...
AndyC Posted September 29, 2019 Author Share Posted September 29, 2019 Yes I have tested payments and so has Knowband tested it all too. Also had a order about a month ago.. I have matomo installed and it shows you when someone goes though the checkout Link to comment Share on other sites More sharing options...
dynambee Posted September 29, 2019 Share Posted September 29, 2019 Just now, AndyC said: Yes I have tested payments and so has Knowband tested it all too. Also had a order about a month ago.. I have matomo installed and it shows you when someone goes though the checkout Okay. Just that a sudden, dramatic drop in orders can be a sign that something about the site is broken and blocking people from ordering. I guess if all your traffic comes from new customers following Google (or forum) links then it might hurt a lot with the new cart for a while. Any repeat customers should still be able to shop, though... Link to comment Share on other sites More sharing options...
AndyC Posted September 29, 2019 Author Share Posted September 29, 2019 (edited) Yeah the order I mentioned was a repeat customer. I remembered the name as it so unusual. But will keep plugging away and finding things to improve Edited September 29, 2019 by AndyC Link to comment Share on other sites More sharing options...
rubben1985 Posted September 29, 2019 Share Posted September 29, 2019 Unless there is a problem with payments, you can be almost 95% sure that it is all because to the lost of position in search engines due to not use 301 redirects from old to new urls (basically you start almost from zero, even loosing the external links). This is crucial when changing URL structure with migration but also with any other URL structure modification (like changing from URL with Ids to one without ids) If you still have the old urls, you could try to fix a little bit doring the redirects now. Some of the old urls surely were removed by google but you still can recover some positioning and more important, all the external links. Link to comment Share on other sites More sharing options...
AndyC Posted September 29, 2019 Author Share Posted September 29, 2019 I do have a list of old urls , but everything I have tried leads to errors with TB as not sure how to do a redirect correctly for multiple urls 1 Link to comment Share on other sites More sharing options...
rubben1985 Posted September 29, 2019 Share Posted September 29, 2019 (edited) TB is not related to that as it is only an instruction to the search engine. This is an example of one of my redirects (in red my old url) Redirect 301 /es/concepto-lesielle-cosmetica-personalizada/13 https://www.lesielle.com/es/concepto-lesielle-cosmetica-personalizada_13 You put one redirect per line in the htaccess file and that should work 100% Edited September 29, 2019 by rubben1985 1 Link to comment Share on other sites More sharing options...
zen Posted September 29, 2019 Share Posted September 29, 2019 (edited) If you invest enough energy into this problem, I am sure you can fix it by yourself, there is plenty of tutorials or informations available online, it takes time.. but not impossible. Edited September 29, 2019 by zen Link to comment Share on other sites More sharing options...
rubben1985 Posted September 29, 2019 Share Posted September 29, 2019 I realised now, that if you download the htaccess file, modify it, and upload it, sometimes it creates errors (format and editing programs I suppose). If you make any error in the lines, also it creates errors. Try editing directly in the htaccess with your hosting editor (make a backup) and put only 1 redirect. If this redirect works, all redirects should work. Try only with one because you can correct any fault in the redirect easily. If you make 500 lines, and one is incorrect leading to error....good luck. After one is correct, upload by groups. If some group produces an error, delete the group and try to find the error. Link to comment Share on other sites More sharing options...
AndyC Posted September 29, 2019 Author Share Posted September 29, 2019 It would be 1 at a time as I will have to go though the list and find the new live link Link to comment Share on other sites More sharing options...
rubben1985 Posted September 29, 2019 Share Posted September 29, 2019 you could try to find some pattern to use excel and create them more massively... At any caso, post if you can not do the redirect correctly to check if we can help you Link to comment Share on other sites More sharing options...
AndyC Posted September 29, 2019 Author Share Posted September 29, 2019 Hi ..OK just figured it out ,have to use only from the first / and not site url and my first 1 is forwarding to right url .. Was always trying to use https etc which is why it was always failing..Will have to be next on my list as I am almost finished tidying up my meta descriptions Redirect 301 /es/concepto-lesielle-cosmetica-personalizada/13 /es/concepto-lesielle-cosmetica-personalizada_13 Link to comment Share on other sites More sharing options...
dynambee Posted September 29, 2019 Share Posted September 29, 2019 1 hour ago, AndyC said: Redirect 301 /es/concepto-lesielle-cosmetica-personalizada/13 /es/concepto-lesielle-cosmetica-personalizada_13 Do they all follow a pattern like this? If they do then it will be very easy to generate a new htaccess file with a text editor or a little coding. Link to comment Share on other sites More sharing options...
AndyC Posted September 29, 2019 Author Share Posted September 29, 2019 Not really. A lot of product names have changed somehow when importing them .. My real problem is trying to get hold of the old URL's ... I still have the old version sql database, but not sure if they are kept in there or if I can retrieve them Link to comment Share on other sites More sharing options...
rubben1985 Posted September 29, 2019 Share Posted September 29, 2019 (edited) @AndyC Just note that the destiny url, includes https://..... In my message is OK, but when you quote it, it dissapear 🤷♂️ Edited September 29, 2019 by rubben1985 Link to comment Share on other sites More sharing options...
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