Clicking on some links gets me back to Dashboard

[movieseals]

For example, in the order page, if I click on the View Full Details buttons, the link is correctly created: 

https://librairiezbookstore.com/<secret>/index.php?tab=AdminCustomers&id_customer=5&viewcustomer&token=<secret>

But for some reason, it gets me back to the Dashboard instead of the customer page.  It happens with a few other links as well.  Any ideas why?

[datakick]

1 hour ago, movieseals said:

For example, in the order page, if I click on the View Full Details buttons, the link is correctly created: 

https://librairiezbookstore.com/<secret>/index.php?tab=AdminCustomers&id_customer=5&viewcustomer&token=<secret>

But for some reason, it gets me back to the Dashboard instead of the customer page.  It happens with a few other links as well.  Any ideas why?

When you copy the url and paste it into address bar, does it work as expected? If so, then it's javascript / client side issue. If the url does not work, it's server-side dispatcher issue.

[AndyC]

Hi .. I would remove access link to my admin asap ... Rather PM to someone who can help..

Try clearing all cache even on host site

Edited April 29, 2020 by AndyC

[AnnaLisik]

54 minutes ago, datakick said:

When you copy the url and paste it into address bar, does it work as expected? If so, then it's javascript / client side issue. If the url does not work, it's server-side dispatcher issue.

Its true

[movieseals]

17 hours ago, AndyC said:

Hi .. I would remove access link to my admin asap ... Rather PM to someone who can help..

Try clearing all cache even on host site

I know about clearing cache.  Manually and otherwise - still does not work.

[movieseals]

@datakick, regardless of what I do, the link always go back to Dashboard.  So how do I fix server side dispatcher issue?

 

Edited April 30, 2020 by movieseals

[datakick]

2 hours ago, movieseals said:

@datakick, regardless of what I do, the link always go back to Dashboard.  So how do I fix server side dispatcher issue?

 

Hard to tell, this can be caused by many things. Somebody needs to debug things

[movieseals]

3 minutes ago, datakick said:

Hard to tell, this can be caused by many things. Somebody needs to debug things

Cool. Thanks.

[wakabayashi]

It can happen when the token is outadated/wrong.