Jump to content
thirty bees forum
  • 0

Mobile no longer working


Question

Posted

For some reason people with tablets and phones can no longer use my site. I am using the panda theme 1.55 with 1.1.0 TB.  When they click on right  top the screen goes to a greyed out block. I red to disable smart cahce for css and JS. Did that but still cannot get to work.  Any ideas?

purechoicefoods.ca 

9 answers to this question

Recommended Posts

  • 0
Posted (edited)

Neither is working for me , grey block on mobile and can't add to cart either..

Try disable "Cart block mod" or ajax cart to no and see if that works 

Edited by AndyC
  • 0
Posted (edited)

When you click on the menu, the side menu opes normally, that's why the main area is graying out.

However, you see nothing because when clicking on menu, the css of .st-menu still has visibility: hidden;

 

Same thing with left column, when opened you see nothing because:

#st_mega_menu_column {display: none;}

Edited by toplakd
  • 0
Posted (edited)

Maybe theme reinstall will help, or resetting the modules that are responsible for that sidebars.

Or reverting back what you changed before it stopped working.

Edited by toplakd
  • 0
Posted

Thats the thing, I did not make any changes. It just broke.  Worst thing is I have been waiting 3 days for Sunnytoo to provide support.  There is nothing worse than slow response for support request.

  • 0
Posted

Doesn't matter about not making changes, try removing Cart block mod, Sidebar and mobile header bar by deleting modules, any others you think may be the issue 

Download a fresh copy of Panda and re-upload them

Better still if you can go to your hosting site a do a complete restore until you get back to a working state

 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...