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Giving error on migrating prestashop website to 30 Bees.

Question

Hello,
I am using prestashop version 1.7.1.17 and I want to migrate my website to 30 bees platform.  
I have followed all the process and get to the migration process but after sometimes It gives error.
 [Ajax / Server Error for action backupFiles] textStatus: "error " errorThrown:" " jqXHR: "

Can anyone help me with this why it is showing me like this?
 

Screenshot at 2021-12-06 14-35-05.png

Screenshot at 2021-12-06 14-00-04.png

Screenshot at 2021-12-06 13-59-42.png

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6 answers to this question

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Oh, I missed the screenshots, I just saw where he posted 1.7.17. You are right. 

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Hi,

If you want to succeed in an upgrade or a migration it is imperative to never use internal backup options because they are never reliable and consume too many resources especially if you have a large catalog.

It is preferable to make your own backups of which you control the restorations.

Then launch the migration by deactivating the backup.

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