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Gotabor last won the day on April 2

Gotabor had the most liked content!

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  1. Gotabor

    Add a condition to cart rules

    Thank you for your answer Dan, I had already setup the states in the areas, however you can't choose either of them in the cart rules. I found the workaround for cart rules by creating a transporter specific to one area meaning that I have : States : Peninsula / Nameless Island Area : Main Land / Islands Carrier : Standard Carrier / Boat carrier Once that is done, I did set up the carriers in the cart rule to disallow free shipping for the Islands, while making it authorized for the Main Land.
  2. Gotabor

    Add a condition to cart rules

    Hello, I'm currently working on implementing the free shipping on my shops with a cart rule. But I'm facing a problem. I can select which country can benefit of it, however, inside one of the country there are States in which we won't allow free shipping. I don't see a possibility in the cart rules to either select States or Areas instead of Country. Does anybody know how I can modify the cart rules to add those fields, and keep the compatibility to update the shop ? (through override I guess)
  3. Gotabor

    Analytics tools

    Today I've taken some time to compare the numbers beetween GA and Matomo, and I'll revise my previous judgment. I said "there is a difference around 20%-30% in visitors depending on the day." in favor of Matomo. That's what I thought, because it was something I identified based on daily visits over the past month. However, after looking up to august 2018 (my first full months of stats on Matomo), I found out that the overall monthly difference is more around 5% to 10% for both unique visitors and the total number of visits. Sometime in favor of GA, sometime for Matomo. The only big difference I see is on the number of pages seen which is doubled on Matomo, I assume it is generated by bot traffic. I also noticed, that GA is "lying" about the browser used. On GA for June I get a big 50% of chrome users. Meanwhile Matomo indicate 40%. The 10% that remains are in fact users on Chrome Mobile. I'll keep updating the topic if I find more interesting data or corrections to previous statements.
  4. Gotabor

    Analytics tools

    In can confirm I'm not at the limit except if it's been drastically reduced to a very few thousands view ^^ For all the comparisons I've been doing so far, there is a difference around 20%-30% in visitors depending on the day. With Matomo always having more visitors than GA. I do wonder what would be the difference for a computer hardware website for exemple. With a more tech oriented customer base. I found Matomo quite impressive at first with a lot of tabs (and I don't think I use more than 25% of them even now...) But I agree that it's still better than GA interface, but well that's just me and honestly I'm having a hard time with most of google web tools, I don't find them intuitive at all.
  5. Gotabor

    Analytics tools

    Thank you all for your answers, I was aware that bots could be part of the problem, but I completely forgot about the adblockers. And it is indeed logical that they would also disable GA trackers. As you said datakick, I'm not using these tools for the transactions (PS and TB are more than enough for that), I'm using those mainly for montly reports and also to check where people land on the sites so I can improve the customer experience accordingly. For which tool is best to analyse data, I think it really depend on the stats you are looking for. For my needs which are more focused on what the customer do in the website, Matomo is the way to go. The actions are much more detailed (exemple you can see if someone downloaded one of your product picture). GA (for the use I have of it) has this very cool function which allow to display the number of unique visitors per period. Meanwhile Matomo only display it for specific timelines (days, weeks, months, years). Neither of those tools display what people inputed in the web browser "undefined keyword" at 95%-97%. So if you thought Google would give you better results, it doesn't. As we don't do a lot of paid campaign, I don't know if GA is better or not in that area. There is a campaigns tracking tool on Matomo, but I never used it.
  6. Gotabor

    Analytics tools

    Hello, Just to follow on a separate topic what has been said, Matomo (also known as Piwik) is still free if you download it and install it on a server : https://matomo.org/download/ Following this, I do have a question about analytics tools. Currently I have Google Analytics AND Matomo installed on all my website, the reason being that they give me totally different results and I really don't know which one to trust : Sample of stats beetween June 1st and today (24th) : Google analytics : - Visits : 3611 - Pages seen : 14417 Matomo : - Visits : 3922 - Pages seen : 27059 on which 10084 are unique views. That's some huge gap, and I don't really know which one to trust. By default I'm still using GA for my reports, but I find it hard to believe that I'm loosing more and more visitors each year while there are more and more orders at the same time. Do any of you have any experience which could explain the difference (setup problem maybe) ? Here is the original topic started by @AndyC about StatCounter
  7. Gotabor

    Product customization module

    Well, it really is more a question of what kind of products you wish to customize, how many of them do you have, and how do you plan to integrate it in your production cycle. (If you sell 2 t-shirts every 3 months, a module bought on the prestashop addons is indeed enough.) 45 bucks per month is really cheap for the end result (PDF and possibility to add bleeding lines, margins on templates, quite useful if you are a printer). We use it mainly to integrate SVG files with already premade cut borders in the customization for our engraver. Which mean our operator don't have to add them on each product bought by our customers. And with an average of 100 customized orders per months, what we loose in money we definitely gain in man-time. You can also get a look at this tool. It's far more pricier than the previous one, but well since the topic is about customization modules, it can always be of use to someone : https://www.designnbuy.com/
  8. Gotabor

    Product customization module

    If you are looking for a web to print module you can also check this one : https://pitchprint.com/ The latested module for 1.6 : https://github.com/pitchprint/prestashop/releases/tag/9.0.6-ps1.6 I have been using this one since 2015 on PS 1.6. It's a bit difficult to setup the products and to understand how the app work at first. But it has allowed us to speed up the production for customized products a lot. Since it's a third tier app, you need to pay a subscription of 45$ per months instead of just buying the module though. I didn't tested it on Thirty Bees for the moment but it should run.
  9. Hello, I've managed to get my hands on the problem more seriously in the past two weeks, so here is a note on how to disable multistore. As usual, if you have comments or better workarounds than those steps, I'll gladly edit the steps ๐Ÿ˜‰ Hope this will be useful to some of you : Disclaimer : The aim of this procedure is to delete shops from the multistore and allow you to revert back to a single shop. Some steps will need you to delete customers, addresses and orders. If you are using Prestashop / Thirty Bees as the only way to keep traces and record of your orders, make sure you have a backup somewhere in order to comply with your country regulations. Also I didn't have time to test much of my shops after applying this solution, so there might be bugs related to this. So please take this into consideration before applying this, especially on a live shop... 1st part - Make a proper copy on local 1) Make a copy of your ftp on a local wamp 2) Import database in phpmyadmin or with bigdump if like mine it's too heavy 3) In mywebsite/config/settings.inc.php change the fields to these (those are for a default wamp) define('_DB_SERVER_', 'localhost'); define('_DB_NAME_', 'mydatabase'); define('_DB_USER_', 'root'); define('_DB_PASSWD_', ''); 4) Make the following changes on the ps_shop_url table at the line of id_shop 1 : domain : localhost domain_ssl : localhost physical_uri : /mywebsite/ 5) Delete the content of the cache folder 6) Open your back office and you should have it up and running. If you're not seeing any CSS, you most likely have made an error in changing the table ps_shop_url. If that's the case repeat step 5 to 7 until CSS and JS are loaded properly. (Idealy disable and delete the cache before making your backup, you'll gain some time.) 2nd part - Deleting the multistores In order to delete a shop in multistore and avoid the : "You canโ€™t delete this shop (customer and/or order dependency)." ; you'll have to follow these steps 1) Use this Mysql query on phpmyadmin : DELETE ps_orders, ps_order_detail FROM ps_shop, ps_orders, ps_order_detail WHERE ps_shop.`id_shop`= X AND ps_orders.`id_shop`= ps_shop.`id_shop` AND ps_order_detail.`id_order`= ps_orders.`id_order` You must replace the `id_shop`= X with the ID of the shop you want to delete. I found this query here : https://joomla-and-more.com/2016/01/05/how-to-deal-with-the-you-cant-delete-this-shop-customer-andor-order-dependency-error-in-prestashop/ 2) Once all orders are deleted, you will need to delete all of your customers and related data. For that, go to your customer page in the back office, display them by 1000 and then select all and delete. You'll need to check the option to delete all data related to customers. Deleting 1000 accounts take around 10 minutes. For this specific part be careful to delete only the customers from specific shops and not all of them. I haven't done this with the feature "single account for several stores" activated, so I don't know how it will behave in that specific case. 3) Repeat step 2 for the adresses 4) Make a jump in PhpMyAdmin and empty all tables related to orders (like invoice), addresses, and customers. There my be some leftovers not shown in your back office. Exemple we had a hidden customer generated by the One Page Checkout module of PresteamShop. 4) Go to the multistore tab, once the page is loaded change the default store for the one you want to keep 5) Delete your unwanted shops in advanced parameters -> multishop. 6) Go to the global parameters and disable the multistore feature. 7) Create a front office account and make a test order. You should notice that your ID orders will start anew with ID 1, while your customers ID and addresses will stay where left.
  10. Thank you all for your answers, I'll look into this and make a feedback as soon as I have some time to work on the project.
  11. Hello Thirty Bee community, I have a question about the migration on TB. We are currently using a PS on multistore (with 5 shops on it), and I was thinking about moving one of the shop out of the multistore and put it as a solo ThirtyBees store. Since the shop had literally a dozen oneshot orders last year, I'm not worried about importing customers and orders data. However I would like to keep everything related to products : products, products lang, attributes, combinations, categories, images, prices, etc. Does anyone have any previous experience in this kind of migration ? What is the best process for doing so, import mysql tables directly or use a CSV module ? Are there any "traps" aside of changing the "id_shop" number in the tables and maybe tables I forgot to mention ? Is there a better TB version where I should import those products and then make the update using the GitHub updater ? Thank you by advance for your time and answers.
  12. Hello Smile, your problem remind me of an issue I had with my 1.6 multishop a few months ago. My 4GO CPU was strained and always in the red like in your pictures. It ended up that we had bots spamming our servers looking for weird php files without us noticing. And that was slowing everything down. Especially the BO at first, but the FO (and our orders) took a blunt too in the end. Your issue might not be related to that, but well since it won't hurt to check, you can see that info in : Cpanel -> Raw Access ->domain.com (SSL). And download the file. If you see a lot of patterns that aren't related to TB file architecture your problem might come from this. Hope this will help you. P.S. : I'm working with 5 shops on a single multistore and I don't have speed issues when loading my 50 orders out of 10K ๐Ÿ˜‰
  13. If you need the client to complete the order without any money involved, you can also copy the bankwire module and rework the mail template + the payment method name and it's message on the order page. Did that about a year ago on a PS and it works great (I use it for state controlled offices and town hall in France which use a unique payment process). EDIT : If I remember correctly, I must have followed this tutorial : http://rocinantesoftware.blogspot.com/2015/11/how-to-make-copy-of-prestashop-16-bank_2.html
  14. Gotabor

    Website slow

    @craftshop I see that your website is running correctly again. Can you tell us what was the issue ? @AndyC glad it could help you too ;) Little tip, this plugin exists for others CMS like wordpress and is also available as a free script if you need.
  15. Gotabor

    Website slow

    Hello @craftshop I think you should contact your hosting company if you are on shared servers or go check your WHM (Server Status / Service Status) if you have a dedicated server. Your problem might be coming from bots launching a lot of requests on your website (or someone's else if you are on shared hosting). If that's what you are dealing with, contact your host, and also install this free module from @datakick https://store.thirtybees.com/shop-modules/front-office/blackhole-for-bad-bots?search_query=black+hole&results=2 Otherwise you should indeed activate the debug and see if it could be related to a code modification you might have made.