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GTSol

Module Images Deleted after update

Question

This is the third time I have updated some modules and the images related to the module no longer show after the update, showing just a question mark placeholder.

Modules:

  • Block Product Payment Logos
  • Block Image Slider
  • Block Banner
  • Theme Configurator

I have had to manually add the images again after the update - any ideas as to why this is happening?

 

Thanks in advance.

 

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6 answers to this question

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This is known bug, still not solved 😞

When updater updates a module, it removes the entire directory, and then unpacks the new module version. This deletes all files inside the module folder.

Proposed solution is to update these modules so they do not store their content inside module directory. 

For more info, read here

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I did wonder why I lost 900 images all of a sudden .. Took me flipping ages to get them all back on again

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900? Into which module did you upload 900 images?

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On each product page .. Or have I got the wrong end of the stick ....as usual ... I have used the short description for a image ..They all disappeared as did the 2 on my header ... Just had the camera image showing ..SAme thing happened on my other site but that was just slider images so wasn't that bad

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Oh, it's not related to this problem then.

This is an issue with uploaded images that are stored inside /modules/<module>/ directory (instead of /img/ directory). When module is updated, its directory (including all upload images) is deleted and recreated from scratch. 

The root problem is in badly written modules, they need to be fixed to store their uploaded content outside of /modules/ directory. 

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