Broken carrier setup

[led24ee]

I need help. I lost all carriers in my shop. They are present and set up, but in check out there is constantly "No carriers available". And I can't figure out what is the reason why they are present, but are useless.

[x97wehner]

I've had similar happen before. Had to go find carriers in the database and switch them to active or inactive.

 

[led24ee]

This doesn't help. Tried this before. I can make changes in carrier section, add, delete, make changes in weight, measures, etc, but in FO there is always no carrier available.

[colorful-ant]

24 minutes ago, led24ee said:

This doesn't help. Tried this before. I can make changes in carrier section, add, delete, make changes in weight, measures, etc, but in FO there is always no carrier available.

settings under module/paymentoptions ok?

[led24ee]

I can change name, length, weight, etc in carrier section for each carrier. They are also bounded with products, with clients, with zones, with warehouses. Still nothing.

[colorful-ant]

[led24ee]

I rechecked, this doesn't help.

[led24ee]

If I look in SQL table "carrier" then I see many of them. There is carrier name, weight, depth, tracking page etc. If I look SQL table "warehouse_carrier" then i suppose there are carriers which is active. But both table have also column "carrier_id" and they don't match. So if in table "carrier" is active carrier with id 4, then this is not in table "warehouse_carrier". Is this normal ?

[DRMasterChief]

OT:  just a short question to  @led24ee : it seems you have a lot of problems, i think this is caused by a Theme, not by thirtybees, is it ? 

[led24ee]

It's Niara with no changes.

[yaniv14]

are u using any module for checkout?

[led24ee]

Well, finally I removed them all. And then I set up new carrier without any limit. I gave this carrier access to all (all categories, all warehouses, all customer groups, all countries) and still NO carrier. I'm not sure anymore will I continue with TB. If this can be my mistake (whatever I'm doing wrong) or not but this is really frustrating.

[wakabayashi]

3 minutes ago, led24ee said:

Well, finally I removed them all. And then I set up new carrier without any limit. I gave this carrier access to all (all categories, all warehouses, all customer groups, all countries) and still NO carrier. I'm not sure anymore will I continue with TB. If this can be my mistake (whatever I'm doing wrong) or not but this is really frustrating.

Oh I have seen multiple guys giving up prestashop because of carrier setup. I have you tried to disable all overrides & external modules int the settings? This is quite useful to understand the issue.

[wakabayashi]

Ah wait, you are using ASM aren't you? We have had some strange issue somewhere too. I can't remember exactly right now what it was...

[led24ee]

Well. At least on carrier is back when ASM is disabled. I go thru all the steps to find out why there is only one carrier back and not all of them. Looks like the sun is shining again (yes, yes, it is almost midnight here) And now all looks good. So at the moment Advanced Stock Management didn't know exactly what he was supposed to do.

Edited January 14, 2020 by led24ee