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I would like to increase traffic to my shop by posting my product catalog on Pinterest or Facebook. Is there a module that can create a catalog data source or any other way to do it with not too much trouble? Here is the formatting needed for Pinterest: Data source formatting options We support the following formats: Tab separated (TSV) Comma separated (CSV) XML (RSS 2.0, ATOM 1.0) Google Sheets Note: We accept compressed files (.zip, .giz, .gz, .bz2 and others), but we currently do not support encrypted, password-protected compressed files, or Dropbox files. Required fields Your retail catalog needs to include the following fields, formatted exactly as you see them. If they’re missing, or formatted incorrectly, your entire retail catalog will fail ingestion. id title description link image_link price availability item_group_id (only required when products have multiple variants) Any help on this would be appreciated... Cheers,

Had a support chat session with my ISP. The engineer supplied credentials of a SMTP server that didn't use authentication or ssl or tls. And guess what - emails sending again! So his conclusion was So once they've sorted out their internal communication problems I'll be back to normal. Thanks for your input.

Have a look here: https://www.servernoobs.com/cpanel-apache-php-fastcgi-data-timeout-error/

Yes, I would start troubleshooting with your hosting first or the person that is maintaining your server. Because they have made some changes recently and we're here just guessing. In general if the thirty bees settings work - they work. Most of the issues are changes - of the merchants or hosting environments. It's not necesary an account/password issue - it might be some additional configuration of the mail server regarding transport/security.

Hello people, I noticed in the last few months that when viewing my Backoffice "Current online visitors" stats, I often (daily) see visitors with IP address 0.0.0.0, why is this? Is my site being hacked? Should I block ip address 0.0.0.0 on my server side? Also, I have Matomo installed on my shop and those visitors are not/can't be tracked... Any light on this would be appreciated. Cheers,

Yes - the shop can't send any emails at the moment. Which is causing an internal error when TB tries to change the order status without having send the confirmation email. Just noticed the timeout message in the error log so the two messages I see on failure are [Thu Nov 13 14:56:34.288173 2025] [fcgid:warn] [pid 98322] [client 2.126.40.62:53215] mod_fcgid: read data timeout in 60 seconds, referer: https://ashtonjones.uk/adminXXXXX/index.php?controller=AdminEmails&token=9b2bb752062e6115d9196c18d56792bc [Thu Nov 13 14:56:34.288230 2025] [core:error] [pid 98322] [client 2.126.40.62:53215] End of script output before headers: php82-cgi, referer: https://ashtonjones.uk/adminXXXXX/index.php?controller=AdminEmails&token=9b2bb752062e6115d9196c18d56792bc The SMTP settings in the configuration all work for my mail clients on MacOS, iOS and iPADOS When I click send test email on the Advanced Parameters/Email page I get the rotating arrows in the top LH corner of the window then after a minute or so the Internal server error message below the Send Test Email box. So I'm inferring there's a problem contacting the SMTP server. So the problem is communication between TB and the SMTP server so I should be talking to my ISP? If there was a config problem I'd get a password invalid message etc.

2.8.0 - 11/12/2025 Complete redesign of the module's UX 2.7.7 - 10/28/2025 Addition of a real-time counter showing the number of products to be exported.

2.8.0 - 12/11/2025 Refonte complète de l'expérience utilisateur du module 2.7.7 - 28/10/2025 Ajout d'un compteur en temps réel du nombre de produits qui seront exportés.

Edited vulnerable information from your link. Did you use php8.2 before? Is it happening for every email sent out?

Something has changed on my email settings and I'm not sure if its at the ISP end or my end. Was using PHPMailer successfully until a few days ago ssl_errors.log message is [Thu Nov 13 12:43:51.909043 2025] [core:error] [pid 55714] [client 2.126.40.62:15399] End of script output before headers: php82-cgi, referer: https://ashtonjones.uk/admin0XXX87n/index.php?controller=AdminEmails&token=9b2bb752062e6115d9196c18d56XXXXX Does this give anyone a clue as to where I should be looking?

Is anybody else also suffering from this unable to view store on desktop issue? https://support.google.com/merchants/answer/12158123?hl=en I’m using a module to send product URLs to Google Merchant Center (Datakick). The feed outputs variant URLs such as: https://www.example.com/en/products/84/sample-product?combination=143 When this link is opened, the shop performs a 301 redirect to: https://www.example.com/en/products/84/sample-product#/72-size-large This means the query parameter ?combination=143 is replaced by a hash fragment. I don't know whether this is the problem or whether it's something else.

My search console is still full of entries, cause I block the urls with robots.txt. I was now looking into the source code and I believe, there is a simple solution. Just install the module "tbdetectcrawler". It will stop adding this trigger urls to crawlers.

Hello. I tried the Block Links module. that module posts links on the left side bar? Am I doing something wrong?> The very Top Menu>where it says 'Sign In"', 'Languages'. > This is the menu I would like to edit. thank you.

thank you. will try and let you know.

Sorry, now I remembered that if the generator tag is present core automatically changes it to thirty bees from one of it's classes. You found the solution - just remove it, that way core does not play with it. Regarding the top line look for Block Links module - it is reposnsible for adding links in the header top bar. The module Block Top Menu is the one with the drop down menus. Everything above it is header teritory.

Thank you yes> i had to remove the whole line. Even after editing the line many times. The script keeps defaulting to the same. The only way to fix this issue (at least for me) is to remove the line. I still give Credit to Thirtybees on the site. When i post links to the site, I think it defeats the purpose of having your own store if Thirtybees continues to be in main heading of the link. I think this issue is now resolved. The second Issue is that of the Top top Menu. Where the Language choice is. Can we add items to that Menu. I cannot find a way to do it. If anyone has a helpful suggestion it would be most appreciated. Have Honey bee day!

<meta name="generator" is used to identify the CMS under the website (for noobs). You can safely remove the whole tag if you do not wish to advertise thirty bees. In your example it does nothing (brings no SEO).

Hi everyone My shop is https://sklep.metalpro.pl/

does the entry need to be in lowercase?

For community edition (below) - I changed it there too. By the way I changed it many times in header.tpl for Niara theme - but it keeps reverting. I will see if changing it again will. work {if isset($meta_keywords) AND $meta_keywords} <meta name="keywords" content="{$meta_keywords|escape:'html':'UTF-8'}"> {/if} <meta name="generator" content="CafeStore"> <meta name="robots" content="{if isset($nobots)}no{/if}index,{if isset($nofollow) && $nofollow}no{/if}follow"> <meta name="viewport" content="width=device-width, minimum-scale=0.25, maximum-scale=5, initial-scale=1.0"> <meta name="apple-mobile-web-app-capable" content="yes"> <link rel="icon" type="image/vnd.microsoft.icon" href="{$favi

Ok so here is what header.tpl looks like after changes in Niara template: <html{if isset($language_code) && $language_code} lang="{$language_code|escape:'html':'UTF-8'}"{/if}{if isset($isRtl) && $isRtl} dir="rtl"{/if}> <head> <meta charset="utf-8"> <title>{$meta_title|escape:'html':'UTF-8'}</title> {if isset($meta_description) AND $meta_description} <meta name="description" content="{$meta_description|escape:'html':'UTF-8'}"> {/if} {if isset($meta_keywords) AND $meta_keywords} <meta name="keywords" content="{$meta_keywords|escape:'html':'UTF-8'}"> {/if} <meta name="generator" content="CafeStore"> <meta name="robots" content="{if isset($nobots)}no{/if}index,{if isset($nofollow) && $nofollow}no{/if}follow"> <meta name="viewport" content="width=device-width, minimum-scale=0.25, maximum-scale=5, initial-scale=1.0"> <meta name="apple-mobile-web-app-capable" content="yes">

hello, ok thank you. will try it. Yes I am using Niara template - didnt realise there is another template. So if i change the header.tpl for the Niara it will not change it for the Community template? Ok this is not much of a concern. Thanks again I will give it try and get back to you.

Title comes from SEO URL settings - adjust your meta title for index. Generator tag is located in header.tpl of the theme you work with. Note that if you edit Niara's header file it will not be updated for Community. After that, go to Performance and clear your caches. Both mentions should be gone.

Hello - thank you. Yes i edited header.tpl removed 'thirty bees' from there. couldn't find it anywhere else. Still insists! Thank you.

Have you had a look into the themes .tpl files? It is much better to the installation files directly from the Thirtybees Site.