DRMasterChief

hmmm but 40k abandoned carts in 9 months are a lot :( (also the delete them manually) Please do not underestimate this.

Hello, as we will go live with our TB shop in summer i think about the following, which seems to be a problem in a lot of Prestashops: A lot of PS users gets visits from Seokicks, who put everything into the shopping cart, and then leave them abandoned. This needs technical resources, slow down the shop and should be avoided (also other crawlers, i think there are a lot of different out there). I know from PS users which have 4000+ filled carts in a about 1-2 weeks. I am not sure if this could be solved by an .htaccess (maybe the most unfavorable solution) or by blocking IP addresses? But IP addresses can change very fast and i think it is not possible to be up-to-date with this and the crawlers. Does anyone have experiences with this and TB? Is this the case also at TB shops? Can we do this with an script in the .htaccess like the following ?? SetEnvIfNoCase user-agent SEOkicks spam_ref = 1 .....same for other crawerls I think we should think about that and also if this appears with TB, too. Hopefully the developers can contribute some ideas and solutions. thank you!

Hi, it seems that i have found the solution: there are no /mails folder in the theme folder (only in root). Usually the themes should copy the /mails folder when installing a theme, but that does not happen (it is a well known problem in PS, so maybe in TB too?). So just copy the /mails into the /themes folder and it works fine with my template now. Maybe (but just my idea, an expert have to verify this) the standard theme can fall back to the /root folder with the /mails in it, but an separate installed theme cant.... ?!

mmkay, thank you!

Hi, a short question: i have installed this module https://github.com/thirtybees/nocaptcharecaptcha and everything is fine (use it only at the contact-us page). I choose “invisible captcha” at the google registration site. Has this any effect for the module? Is it possible to use the invisible captcha instead with this module or is this possible only with manual integration of the captcha code?

just my short note: THIS IS HOW COOPERATION AND WORK SHOULD BE IN AN FORUM ! Thank you for these, guys. I will definitely donate some blingblings when i am finished with the shop and go public, even if we don´t use this modules.

Have checked this, it is 644 for all files in en & de folder.

yes, both folders are in /root/mails and both folders content: contact.html contactform.html contact.txt contactform.txt

thank you, but there is no /mails/de (also no /mails/en) in the "my theme"-folder but also not in /themes/community-theme-default ?!?

Thank you Slick, i already have replaced the theme contact-form with the original tb´s (it is a known problem that the contact form often does not work from themes, you have to re-upload or replace it then and it works, a lot of Prestashop versions got this problem). So at the moment i use the original tb´s contact-form with only small changes like buttons etc... but the problem with de language still appears.

Yes i know, it is necessary to give some information to the customer also about the contact-from in the privacy policy. But... as i have written, it is "strongly recommended" to have a checkbox with a short note to the privacy policy (the same at the end of the checkout here in EU). This is to obviate against hasty bills from lawyers and protracted discussion with them regarding this. Maybe it is not that much work to include such thing in the contact-form?

ah ok, to have a checkbox on the contact-form (e.g. http://front.thirtybees.com/contact-us ) with an link and hint for the privacy policy so customers have to mark it and confirm that they know where to read the privacy policy…

https://thirtybees.com/blog/thirty-bees-and-gdpr/ will this include such a solution and/or do you think about it? thank you

Hi again, regarding this thing with contact_form and your work on 1.0.4. with GDPR-module.... another question: it is strongly recommended to have a checkbox with an link and hint for the privacy policy so customers have to mark it and confirm that they know where to read the privacy policy.... (maybe someone read it of course). "Strongly recommended" means, that there is no actual judge from a court about this and to prevent from some bad guys it is much better to have such an text with checkbox on the contact form. Will the tb GDPR module for 1.0.4 include such a solution?

Hello, last days i have seen the reCaptcha module for TB and i think i will install it (at the moment no spam, regarding TB shop is not in public yet). Regarding this, i expect the following: There is a problem with sending the contact-form.tpl : I have installed TB with German language, the English language was added later. So there is de and en to choose for customers. When i am with German language, the contact form does not work, there is an error called "Es gibt 1 Fehler Beim Senden der Nachricht ist ein Fehler aufgetreten" in a red field. In English language the contact form works fine and customer can send it. A green notification is shown. I have no solution for this. I am not with the standard theme, but this theme works with TB and there are no other problems evoked from this theme, so i think it is also in this case not a problem caused by the theme. I was not sure about the category, so if an admin think this is an technical problem, please move it. Anyone with an idea? In PS forum i have seen that there are -maybe- some php files to copy from the language to the other one (from de to en in my case, or vice versa?). thank you

Hello, yes, solved means that i could delete the content in the database as described and after that, i could reach the BO again. Now there is no content in "customer > customer service" (blank fields) as it was before. I have no further details about the timeout (it was 504 Gateway timeout). I am on a professional hosting package but i am not sure if i have an access to the correct server logs! Important is that everything work and i dont have to manage all these server-things.... Any hint for me where to search for such logs?

Great. Check if all languages work with the contact form (if you had several languages). At the moment, i have a problem with German translation: when i am with German language, the contact form does not work (error: Es gibt 1 Fehler Beim Senden der Nachricht ist ein Fehler aufgetreten). In English the contact from works like a charm. I have no solution for this :(

Found the solution! In sql manager ( e.g. phpmyadmin ) , find for imap : SELECT * FROM ps_configuration WHERE NAME like '%imap%' OR pop SELECT * FROM ps_configuration WHERE NAME like '%pop%' and you can see the configuration value you need to delete.

Hello, i have tried to fill my IMAP data in customer>customer service , but it seems that there is a problem with my data. Now i get a 504 timeout from nginx after a while, nothing appears and i cant reach the "customer>customer service" site again. All other BO sites are working, but not this one. There is no content in the database field "customermessagesync_imap" (i thought maybe i can clear this). Any help please :)

Hi, not sure if this helps you, but if you are using not the original theme, you have to copy the default code of the contact-form.tpl and paste this to your theme's contact-form.tpl code. This helps in my case, i am not using the default TB theme.

Hello, it´s the logo at the end of checkout, when you choose the payment method. But yes, thank you, i will replace this with an smaller logo and give the same name. one more question: Is there a perfect solution for responsive use, e.g. a smaller logo for tablet and smartphone users and how can the shop handle this?

Hi, sorry but i have to give this in German: lies mal hier schnell die ersten Zeilen durch, das trifft immer noch zu: https://www.e-recht24.de/artikel/datenschutz/8451-hinweispflicht-fuer-cookies.html Es ist eben eine EU-Richtlinie die in DE aber nie umgesetzt wurde, da das bisherige BDSG das besser geregelt hat :) Ist doch auch mal schön statt daß wir in DE immer nur das andersherum kennen. Und wenn ich Kunden in anderen EU-Ländern habe kanns mir dennoch praktisch egal sein, da DE-Recht gilt. Die neue DSGV wird es etwas anders regeln, aber da genügt es dennoch wenn die Datenschutzerklärung entsprechend gestaltet ist (da muss es drin stehen was die Rechtsgrundlage ist). Ob ePrivacy umgesetzt wird ist ja noch offen....

Hello, i try the PP module and got the problem that it uses the logo "defaulthorizontallarge.png" as standard. This is a very large logo with 544x170px and crashes my Theme (and i think the standard TB Theme too). I am not sure if the problem is in the module or in my Theme (i am not using the standard Theme). But how can i get a solution that the module will use different PP logos when the customer comes via Smartphone or Tablet? I can change this large logo to a smaller one from the PP logo site (you can download a lot of logos there), but how can i make the logo responsive to the various customers devices? Found in the paypal.php the call for this logo, can i change this there? Any ideas or solutions about this? thank you

I agree to the information from Ahmed Abderraham in this discussion: https://thirtybees.com/blog/thirty-bees-and-gdpr/ There is no need to put an Cookie warning, not at the moment and not with the new GDPR. There was a special thing for Cookies for UK only, but hey.... not for the rest of EU.

Ah ok, i dont know the details about that. Maybe you can do this with customer groups?