rubben1985 Posted December 27, 2018 Share Posted December 27, 2018 @violinparts he offered himself to solve the problem but without access to the backoffice we can not do it. I understand you may have concerns with privacy but every technical service need access to detect and repair. Should not be a problem with data protection laws. Link to comment Share on other sites More sharing options...
violinparts Posted December 27, 2018 Share Posted December 27, 2018 @rubben1985 Sorry. It is my sacred promise to my buyers (even though only a few so far) NOT to share any of their info with anyone else. Link to comment Share on other sites More sharing options...
lesley Posted December 27, 2018 Share Posted December 27, 2018 @violinparts The best I can tell you is good luck. I offered to help. As a fyi, I installed a 1.0.7 shop, ran the upgrade to 1.0.8, added a few products, killed the search index and re-indexed, and turned instant search on. It works for me with an out of the box installation, http://thirtybees-200675-702960.cloudwaysapps.com/ My best guess would be to try to disable overrides on the performance page and see if that helps. Link to comment Share on other sites More sharing options...
rubben1985 Posted December 27, 2018 Share Posted December 27, 2018 @violinparts but you understand you are asking him almost an impossible isn't it? To solve a problem but at the same time not giving him access. Some problems can be solved from outside, some don't. I am not a technician so I do not know what case this is. Anyway, you can create a profile to allow him entering into the back-office but not for example in the "clients section". That should work for you. Link to comment Share on other sites More sharing options...
violinparts Posted December 27, 2018 Share Posted December 27, 2018 @rubben1985 Ok. No worries. I think I will just go back to Prestashop.. Link to comment Share on other sites More sharing options...
DaoKakao Posted December 27, 2018 Share Posted December 27, 2018 2 @violinparts: What prevents you from making a copy of working shop then clean that copy off the customer's data and allow access to it for those who wants to help you? Is it your religion or marriage contract? ;) Link to comment Share on other sites More sharing options...
musicmaster Posted December 28, 2018 Share Posted December 28, 2018 Did you fix the ElasticSearch bug that is mentioned here: https://forum.thirtybees.com/topic/2395/update-to-1-0-8-shows-500-server-error/9 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now