admin login problems Can’t log in to the admin panel a day after migration from Prestashop 1.6

[Bulik]

Hi! I migrate from PrestaShop 1.6. The migration process was ok, and I was working for about a day on a new system. But, the problem started when my colleague tried to log in with her login and password from old Prestashop to a new Thirty Bees system. There was no error; she can’t log in. After entering a login and password, there was just a rectangle with the name of the shop. Well, I thought that it’s a problem with her pc, bowser, etc. I cleared cache in her browser; I changed the password through the “I forgot my password” and nothing. I tried to do it from my pc. And this was my epic fail. Now I can’t log in too. But all this time I was login in the admin panel. After the update, there were some issues with login, but I cleared the cache in the browser, and it worked. Now it doesn’t.

I switched on the debug mode, but unfortunately, it showed nothing. Only the developer mode in a browser showed me an error:

POST https://a-stuff.com.ua/admin7532/ajax-tab.php?rand=1554073235248 500     VM599:1

I need your help with this.

P.S: Video of the loading process. https://youtu.be/Am9_U8M9TEk

Edited March 31, 2019 by Bulik

[lesley]

What happens when you try in incognito mode? 

[Bulik]

The same.

[datakick]

@Bulik I can look into this for you. I would need credentials for ftp access, and credentials for back office. PM me if you want my help 

[Bulik]

@datakick Thank's it would be great! Because this website is my working store.

I just sent you PM.

 

[Traumflug]

Also handled here https://github.com/thirtybees/thirtybees/issues/888

[Bulik]

Thank you @datakick and @Traumflug for your help. Now is everything is ok with login, but I would like to test it for a couple of days. So I would want to live this discussion open to give some feedback.

 

[Traumflug]

Great!

Never hesitate to report stuff not working 🙂

[Gonzalo]

Hi,

I have the same problem, can't log in to the admin panel, http://raquetasoliver.es/admin872gndar7/index.php?controller=AdminLogin

I tried all kinds of solutions and the was no change.

 

Can someone help me please?

 

Edited March 26, 2020 by Gonzalo

[toplakd]

It seems you are not using thirty bees, as login form says Prestashop 1.7.6.1

[Gonzalo]

5 minutes ago, toplakd said:

It seems you are not using thirty bees, as login form says Prestashop 1.7.6.1

Sorry, i edited it

Edited March 26, 2020 by Gonzalo