Where set the email address orders are sent to?

[Havouza]

We have a strange error. order emails does not come to the shop owner

the customer get all mails and if I send a test mail to the owner from BO it works as it should. But not when it come an order. Now I suspect we have seet wrong email address somewhere but I cant findout where. HELP PLEASE

[Havouza]

Have found and the email address is correct but no email is sent. Strange

[yaniv14]

mailalerts module sent order email to admin.

make sure you have the correct email address, one per line.

and also make sure the module is hooked to actionValidateOrder

[DRMasterChief]

...there is a new module since 1.5.1  (i think),  you have to use it!   module is called:   Mail via PHPmailer

[Havouza]

I use it already but that is not the problem, because mails to customers goes out normal. But I did not know about the mail alerts that must be a new module. It was not installed so I installed it and now all is OK.

[the.rampage.rado]

28 minutes ago, Havouza said:

I use it already but that is not the problem, because mails to customers goes out normal. But I did not know about the mail alerts that must be a new module. It was not installed so I installed it and now all is OK.

If Mail alerts was not installed you never received one admin email as this is the only transport method for those emails since the PS days.

[Havouza]

Must be a change. When we started with TB 1.0.1 it was working. I have never seen this module before. Now we run 1.5.1

[datakick]

3 hours ago, Havouza said:

Must be a change. When we started with TB 1.0.1 it was working. I have never seen this module before. Now we run 1.5.1

There is no change. Neither thirty bees, nor prestashop, sends email notifications about new orders to merchants by default. This functionality is provided by mailalert module.

[netamismb]

I

4 hours ago, DRMasterChief said:

...there is a new module since 1.5.1  (i think),  you have to use it!   module is called:   Mail via PHPmailer

As @DRMasterChiefmentioned, you need to configure the module Mail via PHPmailer to make the emails work.

[Havouza]

Ok then I remember wrong or we had that module installed before but it was not activated in some version. Anyway, because we use a payment gateway /provider that has this functionality built in we always get mails by new orders. Now we will get 2. The only difference is that we now get also when payment is made using bank transfer even If we get a push from the bank also when the payment is done

[Havouza]

@netamismb as I wrote to him, that module has been installed long time, but only that module does not send any admin mail. but it is solved now