Livezilla module for thirty bees

[alwayspaws]

So relieved and very grateful @bzndk

[vzex]

@alwayspaws !!! So sorry, was away from forum for a few days. Glad you got it all sorted! Yes?

Once you generate your code, just past it into presto changeo module. You can turn off the live help and just monitor as well!

[alwayspaws]

@vzex We all need our breaks. I had it going the way I want and was about to copy the code when I made some more changes and my image disappeared from the bubble. After working on it, I decided to do something else and come back to it very soon.

[vzex]

If you used the presto changeo module to paste code you can try turning off the image and just monitor until you get back to it to test it out?

Monitor settings available in Livezilla too:

Too many plates spinning here as well :)

[alwayspaws]

I didn't get that far. I have two many pizza doughs spinning in my hands! lol

[vzex]

Pizza better! ;)

[alwayspaws]

New York Pizza - the best ever! :)

[vzex]

Yes! @alwayspaws NY thin crust coal/wood fired folded with olive oil running down your hand! :)

@mdekker will be moving this to a new topic again :) :pizza:

[alwayspaws]

Of course he will! :) I like the thick crust with the oil running down on the paper plate. :) You started it so we better not get thrown off here :) ❤️?

[alwayspaws]

@vzex said in Livezilla module for thirty bees:

If you used the presto changeo module to paste code you can try turning off the image and just monitor until you get back to it to test it out?

Monitor settings available in Livezilla too:

Thanks for the great screenshot. When I get back to it I'll let you know my progress.

[Briljander]

I tried tawk.to but didn't like it and hated their rude Support. I have now been running Livezilla since June and love it. Did invest in the paid version.

They are also very responsive on email and all bugs I have reported have been fixed or set up to be fixed in their roadmap for coming versions.

[vzex]

Hi @Briljander great to hear about livezilla!

Still waiting over two weeks for tawk.to to delete my account. You can't do it manually you have to request via email, now I know why I'm still waiting ;)

Do you use presto changeo module to add the livezilla code?

[Tomik]

whats wrong with tawk ? im currently using that but if livezilla is better ?

[vzex]

I think tawk is easier to set up for someone who doesn't want to do a complete install without a quick install type of set up.

Livezilla is run on your own host set up the same as a TB install from scratch, so if you aren't comfortable with setting up a database etc tawk is easier to setup.

I personally prefer my chats, data etc on my own server, not a service provided by someone else.

[Briljander]

@vzex No, I am using Warehouse theme and they have a footer module where I did put the Livezilla code.

[Briljander]

@tomik tawk.to is easy to set up but it didnt fit my needs. Also when redirecting mails from contact form on contact page tawk.to wanted to reply to my server who was the sender of the email and according to tawk.to there were no way of handling this. Livezilla solves this perfectly and also has a lot more features and are developed rapidly (check their roadmap on Trello).

[vzex]

@Briljander Thanks! good to know I can do it that way also, I'm using Panda but haven't tried setting livezilla up that way. There are so many options to his themes I haven't explored them all.

[alwayspaws]

I'm still having trouble @vzex

This is the livezilla code I pasted into presto-changeo but I deleted my ID:

LiveZilla preview looks right but only for live chat. I don't see anything on my site.

[vzex]

@alwayspaws Hmm, my livezilla generated link for visitor monitoring in presto changeo module is different, no pass through data part.

How did you generate your code?

[vzex]

@alwayspaws Do you want the chat button or just visitor monitoring? I see there are a lot more options now than when I first set mine up.

[alwayspaws]

I really want just visitor monitoring for now, but I want to set up the chat button so I can have it when I'm ready for it. This is mindboggling! :)

I suppose that means I should have it on now and then turn it off.

[alwayspaws]

@vzex I generated the code from the link generator.

There are two choices now:

Dynamic Code This dynamic code updates automatically whenever you change a configuration in the Link Generator. Data pass-thru not possible with this code. and

Static Code This static code does not update automatically. You need to replace the code in your website whenever you change a configuration.

[vzex]

@alwayspaws Under server config>enable visitor monitoring is checked

Link generator>I have dynamic not pass through.

I can see where all these new options can be confusing!

I just noticed in the presto module I DO NOT have hide livezilla checked since it's set for visitor monitoring in livezilla

[alwayspaws]

All three of those settings match mine.

[vzex]

Not getting any visitor notifications? Under chat invites make sure "play sound" is checked Open the screen with the folded book looking icon under email icon. I'll go visit your site see if you hear me :)