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Factor

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Everything posted by Factor

  1. Totally correct. You all (this project) need testers. My exact point. See the thing is Development Teams are great. Markus, Petr, Lesley are all great. They are the Development Team. They Create things. They are not Testers they are Creators. The Project needs Testers. A team specifically adept at testing. Ones that create Test plans and process. Can test the System like Users would. You don't want just the community to test. We each only care about our business' and its process so if it works we are all good. Like you see reported in this thread. Totally correct. This is why you have Testing teams. You want a group just like Development to stand alongside them so they can verify what was created works as designed. Yes Users can always test and they will test. That is worst case scenario. Just like Development you want controlled Testing. There is no criticizing from me don't take it that way, please. I am simply pointing out you all (the Leaders) need to find and create this team within the Project. Just to be clear you don't have to do anything I suggest. I mean you all no harm only success.
  2. Again Who are these people? The Community Testers? You can't expect results if you don't set expectations and have designated people.
  3. Who is the testing team? Not sure I follow you here. IMHO Users (Merchants?) shouldn't be testing anything. There should be a designated Test Group and Test process. Is there one? If there is not there should be.
  4. I would get some screenshots collect some errors or logs if available. The post to here and or github. The devs prefer real bugs posted there.
  5. I noticed they also have a prestashop module. You could ask them to let you test it out. It most likely will work on TBs if they have a prestashop 1.6 version. If they would let you I would just try their PS module in TBs.
  6. Ok glad it helped. Ok well just keep reading and posting. We will help get you there... Sounds like you mean you site is slow? or was on prestashop? Slowness is most likely related to system resources not being adequate based of overall use of the site. Could be many things would need more info around what you currently have related to RAM, CPU, OS. You might look at if you think its database related only or https://github.com/major/MySQLTuner-perl
  7. Ok so I understood your question to be you have a Prestashop shop and you want to migrate everything to a Thirty bees shop? Yes or No? If yes I sent you the links above to a free migrator. Maybe you went back and read it since you liked it. I am sort of confused. If you are looking for it to be a exact one to one I doubt it will be. I hope you are setting up a test shop and planning it all out. Not just converting a live shop to live shop. Anyway it's a great community here so welcome to TB's. Are you from US?
  8. Did you try this one? https://store.thirtybees.com/shop-modules/administration/prestashop-to-thirty-bees-migrator You might try out this post as well.
  9. Not sure what AEUC is. Normally I post issues to Github. it where The Dev team told me to post them. I ussally post because i dont wnat to forget and they need to know. Not sure I follow you. Are you asking me to not post issues? Because they might be overwhelmed or some reason?
  10. Have we noted these issues to the tb's github? Seems like they might need to look at the Module?
  11. I see just looked here https://addons.prestashop.com/en/payment-card-wallet/1748-paypal-braintree-official.html I assume this one.
  12. Ah so are you saying the current PS 1.6 module would work in TB? OR are you all talking about PS 1.7 module?
  13. Occam. I sort of found the same thing. I cant find any definite answer. I suspect refunding doesn't work. Which is a bummer. I wanted to check with everyone before post an issue on GitHub
  14. Hey toplakd I am using. Is this what you have? I am on TB 1.1.0 Payments and Gateways PayPal v5.4.2 - by thirty bees Accepts payments by credit cards (CB, Visa, MasterCard, Amex, Aurore, Cofinoga, 4 stars) with PayPal. Sounds like you are on a older version?
  15. Is this still an issue? I was testing Paypal today. I cant seem to actually process a refund from Thirty Bee's and have it send the customer a refund.
  16. @Raymond @Factor I cannot confirm this. As well as you can make Transformer (if fully adapted to PHP 7) run smoothly with Prestashop 1.5.6x and 1.6.1x (both either with PHP 5.6, 7.0, 7.1, 7.2, 7.3 [only PS 1.5.6]), you can use it perfectly with TB 1.08, and even with 1.1.0. But the latter needs some minor CSS improvements both in product view, list views and checkout. As I pointed out in my first post The creator of the theme states its not fully compatible. That is good enough for me.. Like @colorful-ant said as well.
  17. Oh were you using talk.to support for your business? Like the agent thing that talk.to offers?
  18. So do you have a separate email for departments like sales@, support@ You add that email into the talk.to setup on their side. So when someone fills out the form it goes to that email.
  19. Are you logged in to Talk.to? Do you have add blocking on?
  20. There is currently No native way to Merge customers.
  21. Looks fine. The only thing for me is the pop up you have when you first go your site is instantly on the screen. I prefer it happen about 30 seconds in. I am old and don't like pop ups though.
  22. This is the main issue. If you create an account manually the system should generate a working password and send it to the customer OR generate a link to send to them to create their password. All other billing systems do this. It should not be left to the Shop person to create one. Reset should be treated the same way if the customer call for a password reset they should be directed to the link online.
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