Which customer product review module?

[30knees]

Can anyone recommend a customer product review module? Or is the built in one decent?

[lesley]

It kind of is, hopefully the crowdfunding will cover us making a new module.

[30knees]

@mdekker I'm new to PS/TB and haven't tested it yet, but I remember that merchants complained about it.

@lesley What are the main features missing, in your opinion?

[lesley]

I hit all the major pain points I saw in this article, https://thirtybees.com/blog/crowdfunding-modules/

[30knees]

@lesley Any plans for the module so far?

[SLiCK_303]

I'd love the ability to give people points for submitting reviews....

[30knees]

Good idea! I'm looking into this module: https://addons.prestashop.com/en/customer-reviews/17896-store-reviews-product-reviews-google-rich-snippets.html Integrating it into the cutomer loyalty module would be neat.

[SLiCK_303]

Too rich for my blood..:dollar: :(

[SLiCK_303]

I like the look of this one https://addons.prestashop.com/en/customer-reviews/19010-voucher-on-comment.html

Too bad it's still too much money for me :moneywithwings: I'd still rather just have it give ppl X points, rather than actually make a voucher tho.

[Troy.Roberts]

Something to consider for reviews (this site has a lot of decent research)

(it might actually be worthwhile to set up a crowdfunding to get them to audit the default theme and make UX recommendations)

https://baymard.com/blog/user-ratings-distribution-summary

[wakabayashi]

@slick_303 said in Which customer product review module?:

I'd love the ability to give people points for submitting reviews....

I was working on something like that ;) Right now I have postponed it. I love the idea to award your customers with points, when they do certain actions. But to make this "game" fun, you need already a serious customer base.

[SLiCK_303]

I have enough to make it helpful I think... Keep going on it! hehehe

[Adik]

@mdekker

I do not know if it's due to the reviews module, but after receiving a few feedbacks from customers, Google shows the number of reviews and stars in search results! Great work guys!

[lesley]

Are you using our json module too?

[Adik]

@lesley

No, at the moment only Product Comments v4.0.3 module. I will install JSON + LD today, I just read about him, thank you!

[lesley]

Great, good luck and happy selling.

[Adik]

Thanks!

Small tip: If your language has variants of the word review, you can modify the /themes/yourtheme/modules/productcomments/productcommentsreviews.tpl file by modifying line 20, e.g.

        <span class="nb-comments">
                {if $nbComments==0}
            {l s='0 review' mod='productcomments'}
                {elseif $nbComments==1}
            {l s='1 review' mod='productcomments'}
                {elseif ($nbComments>1) && ($nbComments<5)}
            {$nbComments} {l s='2-4 review' mod='productcomments'}
                {elseif $nbComments>=5}
            {$nbComments} {l s='review(s)' mod='productcomments'}   
                {/if}
        </span>

After saving the file you can translate the phrases in the admin panel.

[Adik]

...

[basix101]

@30knees

Hi, did you get this module working? I am just about to buy it...

[30knees]

@basix101 Yes, the module works. I didn't fully set it up yet, but my tests were positive.

[Baarssen]

@basix101 said in Which customer product review module?:

@30knees

Hi, did you get this module working? I am just about to buy it...

I use this module for more then a year. Its good, also the rich snippets work, and if there is a litlle problem the developers are happy and skilled to help.

[basix101]

@baarssen Thanks! I bought it and it seems to be working. I have no products loaded yet because I cannot get the migration pro module to connect to the source to load the old db.products etc;

[Baarssen]

@basix101 contact the developer if you have checked everything what is recommended to connect to your source shop. When everything is good including the permissions on the img folder in the target shop it should work(the migration module)

[basix101]

@baarssen

I ended up contacting the developer who got back really quick.

The problem was the shops were in Maintenance Mode DUH?

Just a heads up for anyone who has the module and can't connect, the shops have to be LIVE.

After getting everything set up the module worked perfectly. I now have all my data back, and am happy.

[Pedalman]

Ehm, you are talking about this one: https://addons.prestashop.com/en/customer-reviews/17896-store-reviews-product-reviews-google-rich-snippets.html ?`

you once have to make a connection to the author of the module to get your product_comments migrated and then you can run it on your own without script connecting to their server?