Hi all,
From 19 June 2026, EU law (Directive 2023/2673) requires every online store selling to consumers to show a clearly visible withdrawal button, so customers can cancel an eligible order without digging through contact forms or legal text.
To make compliance painless, we built tbwithdrawalbutton and it's completely free for everyone. No license, no tiers, no catch.
What it does
Adds a single, prominent "Withdraw my order" button on a clean standalone page.
Walks the customer through a simple, guided withdrawal request.
Automatically routes the request to your customer service works with both the core CS system and the tbticketsystem module (release for members in upcomming weeks).
Matches your shop's look and feel out of the box, including styled confirmation e-mails.
Why it's worth installing
It's the law - from June 2026 a withdrawal button is mandatory for B2C distance sales in the EU.
Less support overhead - requests arrive structured and in the right place.
More buyer trust - a transparent, easy cancellation process increases confidence.
Download / install
👉 Get it here: [GITHUB LINK PLACEHOLDER]
Feedback and questions welcome in this thread.